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What is ItemStage?

ItemStage is a cutting-edge mobile application tailored for pack-out and contents restoration, incorporating a built-in chain-of-custody verification system within operational restoration facilities. The platform empowers teams to efficiently scan serialized barcoded items while navigating through customizable workflows that include stages like Intake, In Chamber, Inspect, and Pack-Back, ensuring that necessary photos and checklists are meticulously completed at each phase. Additionally, ItemStage facilitates the tracking of item dispositions—like Green Tag, Red Tag, or Red-M—and allows for the swift export of a detailed, audit-ready chain-of-custody record in PDF format, accompanied by a digital image archive. The application emphasizes the importance of thorough documentation; therefore, photo recording and checklist verification are crucial checkpoints, ensuring that every item leaving the facility is backed by a comprehensive and reliable record. Its reporting capabilities offer valuable insights into throughput metrics by both team and stage, while the mobile app functions seamlessly in offline mode, making it suitable for use in both trailers and warehouses. Within Millers Restoration, ItemStage has significantly improved daily contents workflow management, having processed over 10,059 items from February to July 2026 and accumulating more than 118,000 photos, all while maintaining an impressive median processing time of just 12 minutes across all stages. The pricing structure is designed per facility and supports unlimited users, with the web application currently operational and the iOS and Android apps awaiting store approval. Moreover, adopting such innovative technology not only optimizes operations but also bolsters accountability and transparency throughout the restoration process, ultimately leading to enhanced customer confidence. The continuous evolution of ItemStage reflects a commitment to improving restoration practices and ensuring that every item is handled with the utmost care and precision.

What is Restoration CRM?

Cotality’s Restoration CRM offers a robust platform for managing client relationships and streamlining project workflows within the property restoration industry. The software is designed to improve customer communication and enhance operational efficiency by automating key processes like lead tracking, follow-ups, and project updates. Restoration CRM helps businesses deliver timely and personalized service to clients, with real-time data synchronization and reporting tools that ensure accuracy. With customizable features to fit specific business needs, this CRM solution helps restoration companies grow their client base and optimize operations.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$299/month/facility

Pricing Information

$60 per user per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Online Training

Company Facts

Organization Name

TetraCore

Company Location

United States

Company Website

itemstage.com

Company Facts

Organization Name

Cotality

Date Founded

2010

Company Location

United States

Company Website

www.cotality.com/products/restoration-crm

Categories and Features

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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