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What is Ivanti Neurons for ITAM?

Ivanti Neurons for ITAM centralizes your IT asset data, allowing for the monitoring, configuration, enhancement, and management of hardware, servers, clients, virtual environments, cloud resources, and software throughout their full lifecycle—from acquisition and invoicing to deployment and final disposal. This solution offers real-time asset discovery, automated data reconciliation, and normalization, creating a centralized asset repository that integrates effortlessly with service-management CMDBs, ensuring you always have the most up-to-date information for efficient request handling. A mobile companion app further enhances usability by enabling users to search for and modify asset details, review incident reports, and carry out automated quick actions while on the go. The product catalog and asset repository contain essential information such as identification data, various lifecycle phases, inventory levels, locations, warranty information, and vendor performance metrics, with barcode scanning providing quick bulk lookups and updates. In addition to these features, enhanced cost and contract visibility tools help in tracking IT expenditures, assessing asset age and value, and managing contract terms effectively to facilitate strategic negotiations. As a result, Ivanti Neurons for ITAM not only streamlines IT asset management but also empowers organizations to make informed decisions that can significantly improve operational efficiency. This holistic approach ensures that every aspect of IT asset management is covered, ultimately leading to better resource allocation and cost savings.

What is Codenica ITSM + ITAM?

Codenica ITSM + ITAM is a cloud-based business software platform for IT service management and IT asset management. It is designed for IT teams, service desks, internal support departments, outsourcing companies and managed service providers that need one place to manage requests, assets, users, documentation, communication and automation. The platform supports service desk and help desk processes, including ticket management, request handling, work tasks, approvals, priorities, due dates, reporting and communication. Requests can be managed from the self-service portal or email, and teams can connect them with related users, assets, vendors, documents, tasks and approvals. Codenica also includes IT asset management features for tracking hardware, software and configuration items. Teams can maintain asset records, monitor status, location and assigned users, connect assets with documents or requests, and keep inventory information aligned with daily IT service activity. Additional features include a knowledge base, live chat, messages, file storage, reporting, PDF exports and configurable automation rules. Codenica helps organizations reduce fragmented tools, improve visibility across IT work and keep service desk, asset management and documentation processes connected in one cloud-based system.

Media

Media

Integrations Supported

Gmail
Google Workspace
Ivanti
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service

Integrations Supported

Gmail
Google Workspace
Ivanti
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15/agent/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ivanti

Date Founded

2017

Company Location

United States

Company Website

www.ivanti.com/products/it-asset-management

Company Facts

Organization Name

Codenica

Date Founded

2005

Company Location

Poland

Company Website

codenica.com

Categories and Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Categories and Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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