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What is Ivanti Neurons for Secure Access?

Ivanti Neurons for Secure Access is a comprehensive, cloud-based solution that integrates traditional VPN offerings (Ivanti Connect Secure) with Zero Trust access (Ivanti Neurons for Zero Trust Access) into a unified platform, providing real-time insights and centralized management designed for hybrid work environments. This innovative tool adeptly identifies, classifies, and manages private applications, gathers usage analytics for possible chargebacks, and enforces intricate access policies through ongoing verification of users, devices, and applications. The platform features an all-encompassing visibility dashboard that tracks all gateways, users, devices, and activities, while its adaptive security framework leverages user behavior analytics to detect anomalies and proactively mitigate emerging threats. Moreover, the lifecycle management of gateways enhances the efficiency of deployment, setup, upgrades, and retirement processes, and well-structured REST APIs enable seamless integration with various external identity providers, SIEM, UEM, vulnerability assessment, and endpoint protection systems. By offering such a wide array of functionalities, Ivanti not only fortifies but also tailors a secure access framework that meets the demands of contemporary workplaces. The platform's flexibility and adaptability make it an essential asset for organizations striving to maintain security in an ever-evolving digital landscape.

What is Ivanti Neurons for ITSM?

Ivanti Neurons for ITSM is an innovative, enterprise-grade solution crafted for IT service management, effectively optimizing workflows and minimizing manual interventions to deliver faster and more dependable service outcomes. Built upon established industry standards and complying with eleven certified best practices, it features no-code, drag-and-drop capabilities along with AI-powered chatbots and self-service portals that greatly improve user interaction and accelerate resolution times. Its key offerings include thorough incident and request management, proactive automation that enables workflow design alterations without any coding, detailed visibility into hardware and software assets, tailored dashboards for different roles equipped with analytics for enhanced decision-making, and intuitive mobile interfaces for both staff and end users. Moreover, it provides various deployment choices such as on-premises, cloud, or hybrid solutions, which ensure flexibility across different environments. A maturity model is incorporated to support organizations in evolving from basic ticketing systems to sophisticated "shift-left" automation and AI-driven remediation, all while being backed by a diverse bot library to augment functionality. Furthermore, this platform not only exemplifies a remarkable step forward in IT service management technology but also positions itself as a crucial tool for organizations aiming to enhance operational efficiency and service quality.

Media

Media

Integrations Supported

Ivanti
Ivanti Connect Secure

Integrations Supported

Ivanti
Ivanti Connect Secure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ivanti

Date Founded

2017

Company Location

United States

Company Website

www.ivanti.com/products/secure-access-management

Company Facts

Organization Name

Ivanti

Date Founded

2017

Company Location

United States

Company Website

www.ivanti.com/products/ivanti-neurons-itsm

Categories and Features

Categories and Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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