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Ratings and Reviews 0 Ratings
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Robin by AteraRobin by Atera is an autonomous IT operations platform designed to deliver enterprise-grade technical support by automatically resolving device and cloud-related issues. The system uses agentic AI to handle the full lifecycle of IT support requests, from intake to resolution. When an employee submits a request through channels such as Microsoft Teams, Slack, email, or an IT portal, Robin immediately analyzes the issue and verifies the user through integrated identity systems. The platform gathers relevant device and system data to diagnose the problem and determine the appropriate resolution steps. Robin can perform a wide range of actions directly on devices and cloud environments, including installing applications, repairing software, managing system updates, resolving network connectivity issues, and monitoring hardware performance. The platform follows defined security policies and approval workflows to ensure that actions are compliant with organizational rules and access permissions. Robin also logs every action and decision in an audit trail, providing full visibility into support operations. Over time, the system improves its performance through continuous learning by analyzing past incidents, actions, and outcomes. Organizations can monitor Robin’s activities through analytics dashboards that track ticket volumes, resolution patterns, and system performance. By automating technical support tasks and resolving incidents autonomously, Robin helps organizations reduce IT workload, eliminate support delays, and improve overall operational efficiency.
What is IxChariot?
As the dynamics of contemporary networks continue to shift, organizations are persistently introducing new business services, all while their network infrastructures undergo constant improvements and updates. However, the capability of current network devices to support these new services often remains unclear, which can result in unexpected challenges. To address these potential risks, it is crucial for companies to conduct thorough evaluations of their networks, scrutinize performance metrics, and anticipate the quality of experience (QoE) associated with newly launched services. For quality assurance engineers and IT teams, having swift and efficient strategies to validate and assess performance prior to product or service deployment is of utmost importance. IxChariot emerges as a critical tool that facilitates the rapid evaluation and resolution of issues within networks and applications both before and after deployment. This powerful assessment solution employs software agents termed Performance Endpoints to simulate application traffic, thereby capturing essential performance data that can be easily managed from a centralized console. By leveraging such tools, organizations can substantially improve their service reliability and enhance user satisfaction, ultimately leading to a more resilient network infrastructure that meets evolving business demands. In a landscape where customer expectations are continuously rising, this proactive approach is not just beneficial but necessary for sustained success.
What is FirstWave Secure Traffic Manager?
Secure Traffic Manager is an advanced platform crafted to monitor network traffic and application performance in real-time, ensuring a consistently high standard of service quality. It offers deep visibility into network operations, which allows for proactive management of customer connections by assessing their health. With its innovative "distress score," it becomes possible to identify users facing poor service and address issues before they escalate. Furthermore, it provides critical insights into bandwidth consumption across various applications, aiding in the detection of struggling applications and revealing the roots of their performance challenges. STM enables intricate, real-time management of network traffic, focusing on different layers such as applications, users, and segments of the network. By analyzing correlations within the data, you can determine whether issues stem from a particular customer, an application, or a segment of the network, while also granting access to both current and historical data for each customer, allowing for the anticipation and alleviation of potential problems. This holistic strategy not only improves the user experience but also boosts the overall effectiveness of the network infrastructure, ensuring that all components function optimally. Additionally, the platform's capability to adapt to changing network demands further reinforces its value in maintaining a seamless digital environment.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Keysight Technologies
Company Website
www.keysight.com/mx/en/products/network-test/performance-monitoring/ixchariot.html
Company Facts
Organization Name
FirstWave
Date Founded
2001
Company Location
Australia
Company Website
firstwave.com/products/secure-traffic-manager/
Categories and Features
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Categories and Features
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting