Company Website
Company Website

Ratings and Reviews 279 Ratings

Ratings and Reviews 2,094 Ratings

Total
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What is JAMS?

JAMS is an automation orchestration and job scheduling solution that runs, monitors, and manages critical IT processes from a single console, from simple batch jobs to complex, cross-platform workflows. JAMS automates jobs across Windows, Linux, UNIX, IBM i, z/OS, and OpenVMS, with native integrations for the databases, BI tools, and ERP systems already running your business, including SQL Server and SAP. Jobs run on any schedule or trigger off other events, and dependency management keeps multi-step workflows in the right order. Every job is centrally monitored, with notifications on success or failure and an audit trail of every execution. Built-in conversion tools migrate existing jobs from Windows Task Scheduler, SQL Agent, or Cron without rebuilding them, and JAMS replaces homegrown, single-platform scripts with one centrally managed system. JAMS includes two AI capabilities at no additional cost. JAX is an AI agent built into the JAMS Web Client. Ask it a question in plain language, and it finds a job, troubleshoots a failure, or looks up how to do something, grounded in JAMS documentation, not general AI guesswork. It acts only when asked, and every change waits for your approval. JAMS MCP brings JAMS into the AI coding tools teams already use, including Cursor, Claude Code, GitHub Copilot, and Claude Desktop. Both run inside the customer's network with the signed-in user's permissions and no elevated AI account, and every action, AI-driven or not, lands in the same audit trail as everything else in JAMS. For teams managing thousands of jobs across SQL Server, ADF, Airflow, SAP, JDE, and Banner, this cuts tribal knowledge and middle-of-the-night troubleshooting. Knowledge that once lived in one person's head becomes something any team member can ask about directly. JAMS' mission is to reduce the operational burden of critical automation, so teams spend more time on the work automation was meant to free them for.

What is Atera?

Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AIâ„¢ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!

Media

Media

Integrations Supported

AWS Mainframe Modernization
Apache Airflow
Azure SQL Database
Control D
Cynet All-in-One Cybersecurity Platform
Domotz
Hudu
IBM Managed Services for SAP Applications
IT Glue
Informatica Cloud B2B Gateway
Pro2col
SQL Server
ScalePad Lifecycle Manager
ServiceNow
Setyl
Strategy Overview
TeamViewer
VMware Cloud
Xero
Zapier

Integrations Supported

AWS Mainframe Modernization
Apache Airflow
Azure SQL Database
Control D
Cynet All-in-One Cybersecurity Platform
Domotz
Hudu
IBM Managed Services for SAP Applications
IT Glue
Informatica Cloud B2B Gateway
Pro2col
SQL Server
ScalePad Lifecycle Manager
ServiceNow
Setyl
Strategy Overview
TeamViewer
VMware Cloud
Xero
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$833/month
JAMS offers flexible licensing models that scale with any size business. Server-based licenses, jobs-based licenses, and subscriptions are all available.
Free Version
Free Trial Offered?

Pricing Information

30-DAY FREE TRIAL
Fixed cost — per technician-based pricing with unlimited endpoints.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JAMS Software

Date Founded

1983

Company Location

United States

Company Website

www.jamsscheduler.com

Company Facts

Organization Name

Atera

Date Founded

2011

Company Location

Israel

Company Website

www.atera.com

Categories and Features

Business Process Automation

JAMS serves as an all-encompassing platform for automating business processes, enabling the digital transformation of workflows and facilitating seamless collaboration across multiple departments. This solution connects individuals, software applications, and data to convert labor-intensive, error-prone tasks into efficient automated workflows. As a result, it boosts productivity, guarantees compliance, and elevates the customer experience. By aligning business goals with IT implementation, JAMS provides tangible returns on investment through faster processes, lower operational expenses, greater precision, and increased organizational agility in a highly competitive environment.

IT Automation

JAMS is an all-encompassing IT automation solution designed to optimize operations, minimize manual efforts, and expedite digital transformation in diverse hybrid IT settings. Renowned globally, JAMS automates a wide range of processes, from everyday maintenance to intricate multi-system workflows, allowing IT teams to concentrate on high-priority strategic objectives. By shifting IT from a reactive approach to a proactive orchestration model, JAMS provides tangible returns on investment through enhanced productivity, fewer mistakes, and faster service delivery.

Job Scheduler

JAMS is a powerful, enterprise-level job scheduling platform that streamlines batch processing, handles intricate job dependencies, and guarantees the seamless execution of essential workloads throughout your IT ecosystem. Created to supplant outdated schedulers and unify various scheduling tools, JAMS offers centralized management, improved reliability, and extensive visibility for contemporary IT operations. From upgrading mainframe batch processing to orchestrating overnight ETL tasks and overseeing cloud-based workloads, JAMS delivers the dependability, scalability, and control that enterprises require.

Task Automation

JAMS is a dynamic automation platform designed to streamline task execution, removing the burden of repetitive manual labor, standardizing workflows, and guaranteeing that essential operations are performed uniformly throughout your IT landscape. Whether dealing with straightforward scheduled activities or intricate multi-step operations, JAMS equips both IT professionals and business users to automate workflows that enhance productivity and precision. By converting labor-intensive manual tasks into dependable automated systems, JAMS allows your team to concentrate on innovative initiatives instead of mundane tasks.

Workload Automation

JAMS serves as a comprehensive solution for automating orchestration and scheduling tasks across various applications, APIs, and scripting environments. It allows you to efficiently execute, oversee, and control vital IT operations ranging from basic batch jobs to intricate cross-platform workflows, all accessible from a unified interface. This versatile tool can automate processes on multiple operating systems, including Windows, Linux, UNIX, IBM i, zOS, and OpenVMS. It also features built-in integrations for specific applications, enabling seamless job execution for databases, business intelligence tools, and enterprise resource planning systems. With its robust automation capabilities, JAMS allows for flexible scheduling of tasks and can trigger jobs based on the completion of other events. Additionally, it provides centralized monitoring of job statuses, alerts for failures or successes, and keeps a comprehensive audit trail and execution log for thorough tracking.

Alerts / Notifications
Audit Trails
Business Process Management
Cross-Platform Scheduling
Dashboard
Data Analysis / Visualization
Event-Triggers
Load Balancing
Resource-Based Scheduling
Robotic Process Automation (RPA)
Workflow Foundation Support

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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