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What is JENNIFER?

JENNIFER oversees the entire transaction journey from the moment a request is initiated until it leaves the web application server, all in real-time. It features a color-coded transaction bar that highlights the duration of each transaction, acting as an immediate performance alert for your web application server. By identifying irregular transaction events like slow response times, errors, exceptions, and problematic SQL queries, JENNIFER promptly notifies users of any anomalies. Moreover, its real-time stack trace dump facilitates quick pinpointing of any abnormal method activity occurring during transaction processing within the application server. Users have the option to establish a custom threshold for managing service load, which can significantly reduce the chances of a complete system failure due to unexpected spikes in transactions, such as during school registration periods, ticket sales, or events at shopping centers. This proactive strategy not only enhances reliability but also optimizes performance management for critical applications, ensuring they operate smoothly under all circumstances. Ultimately, JENNIFER empowers users to maintain a robust and efficient web application environment.

What is Exoprise CloudReady?

Active or synthetic transaction monitoring (STM) replicates the actions of real users engaging with cloud services and infrastructure, including platforms like Office 365. User experience monitoring is conducted around the clock, ensuring constant oversight. The system does not require complex scripting, streamlining the process significantly. App performance can be observed through various methods, including Web UI, client interactions, and API transactions. Comprehensive performance data regarding the entire network path is provided for better correlation and identification of outages. Our solution is straightforward to implement and easy to manage over time. CloudReady works seamlessly with any version of Windows OS and is adaptable to various workloads. We thoroughly monitor all components of Office 365, such as Exchange Online, SharePoint Online, and Skype for Business, offering more than just basic ping checks. Extensive testing is conducted on both infrastructure and applications, incorporating cross-server timing assessments. Additionally, we perform detailed upload and download tests, as well as monitoring and evaluating message queues to ensure optimal performance. This comprehensive approach guarantees that any potential issues are swiftly identified and addressed.

Media

Media

Integrations Supported

Dell APEX AIOps
PagerDuty
ServiceNow
Slack

Integrations Supported

Dell APEX AIOps
PagerDuty
ServiceNow
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JENNIFERSOFT

Date Founded

2005

Company Location

United States

Company Website

jennifersoft.com/en/

Company Facts

Organization Name

Exoprise

Date Founded

2010

Company Location

United States

Company Website

www.exoprise.com

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

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