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What is Jack Henry Payments?
Controlling the payment channel is synonymous with having a strong customer relationship, yet the rapid evolution of payment methods poses significant challenges to that control. Firms like Square and Venmo are making strides to disrupt traditional banking by introducing faster and more engaging payment options. Meanwhile, an array of fintech startups is emerging with innovative solutions that have the potential to transform the financial landscape entirely. Retail behemoths such as Amazon and digital platforms like Netflix have set higher standards for consumer convenience and the swiftness of service delivery. In addition, the surge in mobile device usage has led both consumers and businesses to increasingly favor managing their transactions and communications via smartphones and tablets. Consequently, navigating the dynamic payments ecosystem is becoming more intricate, as new competitors, diverse payment options, and elevated user expectations continue to surface. Nevertheless, aligning with Jack Henry Payments provides access to a wide range of integrated solutions designed to support nearly all payment channels while overseeing the entire lifecycle of various payment types. This strategic alliance not only boosts your service capabilities but also equips you to excel in a highly competitive environment. Ultimately, embracing such partnerships can pave the way for sustained growth and innovation in your financial services.
What is CM.com?
Mobile communication and payment solutions are evolving rapidly. By merging messaging platforms like WhatsApp with advanced payment functionalities, we foster the development of Conversational Commerce. Our aim is to assist businesses in enhancing their communication capabilities. Our clients utilize various channels, including voice, SMS, and popular messaging applications such as WhatsApp, Apple Business Chat, and Google RCS. Allowing an AI bot to engage in dialogue enables you to initiate conversations through the preferred channels of your customers. To boost conversion rates, it’s essential to weave commerce seamlessly into these discussions. CM.com stands out as a licensed payment service provider by Apple Pay, Google Pay, and WeChat Pay, offering a comprehensive range of payment solutions compatible with all channels, including Credit Cards and local payment methods like Bancontact. Additionally, CM.com features a ticketing platform designed to assist venues such as museums, stadiums, and festivals in selling and managing various types of tickets efficiently. Furthermore, the Customer Data Platform facilitates personalized marketing strategies, while identity and e-sign solutions guarantee secure authentication for all transactions, ensuring a trustworthy experience for users. Ultimately, this integrated approach empowers businesses to connect with their customers more effectively and securely.
Integrations Supported
APIANT
AWeber
Apple Business Chat
Apple Pay
Facebook Messenger
Google Pay
Jack Henry Financial Crimes Defender
MyClassboard
Paperform
PayPal
Integrations Supported
APIANT
AWeber
Apple Business Chat
Apple Pay
Facebook Messenger
Google Pay
Jack Henry Financial Crimes Defender
MyClassboard
Paperform
PayPal
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$0/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Jack Henry & Associates
Date Founded
1976
Company Location
United States
Company Website
www.jackhenry.com/what-we-offer/payments
Company Facts
Organization Name
CM.com
Date Founded
1999
Company Location
Netherlands
Company Website
www.cm.com
Categories and Features
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Digital Signature
Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets