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What is Jam?

If you've ever captured a screenshot or recorded your screen, you're likely acquainted with Jam. This tool automatically creates detailed bug reports that include all the vital information engineers need. It improves the bug reporting process in any platform you choose to use. You can share links to your bug reports or send them straight to your selected issue tracker with ease. Your colleagues can utilize this tool whether or not they have an account. Jam compiles everything necessary for engineers to accurately diagnose problems. We have removed the hassle of those tedious follow-up calls for additional context since all required information is conveniently available. With Jam, you receive impeccably formatted bug reports each time, reducing unnecessary communication. It integrates effortlessly with your preferred issue trackers and tools, making it as simple as taking a snapshot. Trusted by numerous teams across different organizations, you can report bugs in just seconds without disrupting your workflow. At present, Jam supports developers during both code reviews and testing by capturing essential diagnostic data and allowing for instant replay of the issue, which facilitates identifying what requires attention. This cutting-edge method not only saves valuable time but also fosters better collaboration among team members, ensuring everyone stays informed and aligned. By streamlining the bug reporting process, Jam empowers teams to focus more on solving problems rather than relaying information.

What is Bugfender?

Bugfender offers comprehensive log storage solutions tailored for developers, featuring a remote logger, crash reporting, and in-app feedback capabilities. By capturing all activities within an application, including during crashes, Bugfender enables quicker bug reproduction and resolution, enhancing customer support. It ensures user privacy, operates efficiently without draining the network or battery, and continues logging even when devices are offline. With Bugfender, developers can identify and eliminate bugs before they impact users, logging issues across all devices and delivering results within moments. This proactive approach helps maintain high app ratings, as Bugfender tracks more than just crashes; it gathers essential data to better understand user behavior and preferences. Furthermore, the tool empowers developers to engage with specific users, facilitating personalized customer service that can significantly elevate user satisfaction and loyalty. By utilizing Bugfender, developers can not only improve their applications but also create a more tailored experience for their users.

Media

Media

Integrations Supported

GitHub
Jira
Slack
Asana
Basecamp
Bitbucket
ClickUp
Freshdesk
Google Chrome
Intercom
Jira Work Management
Redbooth
Stackreaction
Trello
Zapier
Zendesk

Integrations Supported

GitHub
Jira
Slack
Asana
Basecamp
Bitbucket
ClickUp
Freshdesk
Google Chrome
Intercom
Jira Work Management
Redbooth
Stackreaction
Trello
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Pricing Information

€29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Jam

Date Founded

2020

Company Location

United States

Company Website

jam.dev/

Company Facts

Organization Name

Beenario

Date Founded

2014

Company Location

Germany

Company Website

bugfender.com

Categories and Features

Categories and Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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