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What is Jamix?

Jamix stands out as a cutting-edge platform that utilizes artificial intelligence to unify enterprise data, enhancing areas such as sales, customer support, recruitment, and human resources. By seamlessly integrating with existing applications, Jamix allows for complex analyses and provides real-time insights powered by AI through an easy-to-use chat interface. Its smart agents assist with a variety of tasks, from crafting job descriptions and evaluating applications to summarizing feedback from interviews, which all contribute to streamlining workflows and increasing overall productivity. With its SOC 2 Type II certification, Jamix ensures exceptional standards of data security and privacy, offering users reassurance about the safety of their sensitive information. This dedication to security not only solidifies its reputation but also makes it an appealing option for organizations looking to enhance their operational efficiency. Furthermore, Jamix's innovative features position it as a leader in transforming the way businesses manage and analyze their data.

What is Assembled?

Assembled is a powerful and unified platform designed to transform customer support operations by seamlessly integrating human agents, outsourced BPOs, and AI-driven agents into one efficient ecosystem. It provides advanced workforce management features, including automated scheduling, forecasting, real-time analytics, and vendor management to optimize blended team performance and reduce operational complexity. The AI agents offered by Assembled handle routine customer interactions across chat, email, SMS, and voice channels, providing quick resolutions and allowing human agents to focus on higher-value tasks. Its AI Copilot enhances human agent productivity with real-time suggestions, automated translations, and smooth case handoffs, ensuring consistent and accurate support. Assembled adheres to rigorous enterprise security and compliance standards, including SOC 2, GDPR, and HIPAA, safeguarding sensitive data and maintaining audit readiness. The platform’s intelligent insights help identify workflows best suited for automation while highlighting cases requiring human attention, promoting smarter, data-driven decisions. Organizations leveraging Assembled have realized substantial gains such as reduced chat and phone wait times, improved first response times, increased customer satisfaction, and significant cost savings. With over 15 global offices and long-term client partnerships, Assembled scales with evolving AI strategies and complex support needs. Its comprehensive integrations enable smooth connectivity across your existing tech stack, enhancing operational visibility and control. Ultimately, Assembled empowers support teams to deliver world-class service by combining workforce intelligence, AI efficiency, and human expertise.

Media

Media

Integrations Supported

Salesforce
5X
Gladly
Google Calendar
Google Drive
Intercom
Kleene
Kustomer
Notion
Pandium
Slack
TheLoops
Zendesk

Integrations Supported

Salesforce
5X
Gladly
Google Calendar
Google Drive
Intercom
Kleene
Kustomer
Notion
Pandium
Slack
TheLoops
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Jamix

Date Founded

2023

Company Website

www.jamix.ai/

Company Facts

Organization Name

Assembled

Date Founded

2018

Company Location

United States

Company Website

www.assembled.com

Categories and Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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