Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 6 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Zoho Projects Reviews & Ratings
    1,687 Ratings
    Company Website
  • Bordio Reviews & Ratings
    282 Ratings
    Company Website
  • Canfigure Reviews & Ratings
    25 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    87 Ratings
    Company Website
  • Serviceaide Reviews & Ratings
    138 Ratings
    Company Website
  • Vivantio Reviews & Ratings
    504 Ratings
    Company Website
  • QueryPal Reviews & Ratings
    2 Ratings
    Company Website
  • Axero Reviews & Ratings
    151 Ratings
    Company Website
  • Worksection Reviews & Ratings
    131 Ratings
    Company Website
  • SafetyCulture Reviews & Ratings
    340 Ratings
    Company Website

What is Jixee?

In the task and issue module, users can easily access commit histories and version control information, allowing for a comprehensive oversight of project changes. You have the option to create and share code snippets along with text, facilitating collaboration among your team across more than 100 programming languages. Additionally, each task or issue can have an unlimited number of attached documents, files, and images, providing a rich context for all project elements. The module also allows for the review of historical data, making it possible to track task completions and deployment times in production. Jixee acts as a pivotal communication and task management center aimed at improving your development team's productivity. Our objective is to empower developers to focus primarily on coding instead of task management. We are committed to delivering a top-notch product that provides a fluid user experience, helping development teams excel in their endeavors. Clear and efficient communication is essential for successful software development, and Jixee enhances this aspect by integrating your favorite task and communication tools into a unified platform. This integration not only simplifies your workflow but also adapts to your existing services, giving you the flexibility to tailor your developer tools to fit your specific requirements. Ultimately, this adaptability not only optimizes team processes but also significantly boosts overall productivity, allowing for more effective collaboration and project execution.

What is Jira Service Management?

Jira Service Management, previously known as Jira Service Desk, equips Dev/Ops teams to operate at a rapid pace, enabling them to swiftly adapt to business shifts while delivering exceptional service experiences for both customers and employees. Customize Jira Service Management to meet your unique requirements, allowing every team member—from IT to legal and HR—to establish a service desk in no time and scale it as necessary. Experience the benefits of providing outstanding service rapidly, free from the complexities and expenses often associated with traditional ITSM solutions. This open and collaborative platform facilitates work tracking across the entire organization. You can seamlessly connect issues in Jira and integrate data from various software development tools, enriching your IT support and operations teams with valuable contextual insights for immediate incident response, request management, and change implementation. Additionally, you can mitigate risks and enhance customer outcomes, expediting essential development tasks, reducing reliance on manual processes, and implementing changes swiftly while maintaining a comprehensive audit trail for each modification. By leveraging these capabilities, organizations can foster a more agile and efficient environment that ultimately leads to better service delivery.

Media

Media

Integrations Supported

Atlassian Data Center
Cardinal
ClickUp
Emburse Abacus
Espressive Barista
HSI Donesafe
Halo Service Desk
HelpDesk
Kayako
Kumulos
Loom
Metric.ai
Microsoft OneDrive
MoboRaptors
Reptrics
Scroll Versions
Sinergify
Sonrai Security
Startquestion
WorkOtter

Integrations Supported

Atlassian Data Center
Cardinal
ClickUp
Emburse Abacus
Espressive Barista
HSI Donesafe
Halo Service Desk
HelpDesk
Kayako
Kumulos
Loom
Metric.ai
Microsoft OneDrive
MoboRaptors
Reptrics
Scroll Versions
Sinergify
Sonrai Security
Startquestion
WorkOtter

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Pricing Information

$20 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Jixee

Company Location

United States

Company Website

jixee.me

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

Australia

Company Website

www.atlassian.com

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Popular Alternatives

Jira Reviews & Ratings

Jira

Atlassian

Popular Alternatives

ServoDesk Reviews & Ratings

ServoDesk

Simplisys Ltd
SysAid Reviews & Ratings

SysAid

SysAid Technologies