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What is Joblogic?

Joblogic is field service management software for service contractors and facilities management businesses. It gives operations teams visibility and control across the complete job lifecycle, from first call through to invoice. Joblogic supports businesses across mechanical and electrical services, HVAC, fire and security, facilities management, plumbing and heating, electrical maintenance, and property maintenance, with 24/7 UK-based support included as standard. Core capabilities include job management, engineer scheduling, asset tracking, planned preventive maintenance, compliance management, quoting, and invoicing, all connected in one platform. Engineers use the mobile app to receive jobs, capture notes, photos, and signatures, and complete compliance forms in the field. Back-office teams get real-time updates, automated workflows, and full audit trails without manual chasing. Finance integrations with Xero, Sage, and QuickBooks connect operational and financial data directly. Manual scheduling and job write-ups create overhead across the back office and field. The Dynamic Scheduler optimises engineer routes and allocation in real time, and the AI Summariser cuts job and quote write-up time. Joblogic is building toward an Agentic Operating Model for service contractors, reducing manual coordination across operations, service delivery, and finance.

What is Dusk IOP?

Dusk IOP, an Australian-owned and operated company, brings together teams and data to improve operational efficiency. By harnessing visibility, actionable insights, intelligence, and automation, it empowers your field workforce, back office, and customers to collaborate effortlessly within a cohesive digital space. The platform stands out in workforce scheduling, project management, and optimized workflows, setting a new benchmark for automation, compliance, safety, and transparency. With its single-view system that integrates smoothly with your current infrastructure, managing resources or teams is as simple as drag-and-drop dispatch, allowing you to reassign tasks with a single click. It includes built-in constraints for skills, shifts, locations, and more to guarantee effective planning. Moreover, Dusk IOP supports the management of Agile projects by providing notifications and various viewing formats, such as Gantt, Task View, Kanban, and an interactive risk matrix, which ultimately improves project efficiency. The platform also enables the digitization of paper forms from your virtual workspace, streamlining processes for better effectiveness. By understanding actual job costs—including tool time, travel time, and allowances—you can significantly enhance your profitability, making well-informed decisions for future projects while also identifying areas for improvement in your operational strategies.

Media

Media

Integrations Supported

Xero
AccountsIQ
Elyos
QuickBooks Online

Integrations Supported

Xero
Amazon Web Services (AWS)
Bitbucket
Dropbox
HubSpot CRM
Jira
MYOB AccountRight
Microsoft 365
Microsoft Excel
Microsoft OneDrive
Microsoft Project
SAP ERP
Salesforce
Slack
Stripe
Trello
Workspace ONE

API Availability

Has API

API Availability

Pricing Information

£45
Starting from £45 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tracer Management Systems

Date Founded

1998

Company Location

United Kingdom

Company Website

www.joblogic.com

Company Facts

Organization Name

Dusk Mobile

Date Founded

2013

Company Location

Australia

Company Website

duskmobile.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Labor Projection
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Labor Projection
Performance Appraisal
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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