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What is JobWatch?

JobWatch provides a robust CRM that centralizes all customer data, giving you a complete and integrated view of every account, contact, location, and contract. This platform enhances efficiency for your back office team, allowing them to access customer information and histories almost instantaneously. Consequently, customer interactions can be managed swiftly and effectively, including the scheduling of new jobs and tracking all calls, tasks, and activities linked to each account. With JobWatch, overseeing contracts is a breeze; you can establish an unlimited variety of job types customized for each customer, including their agreed rates for labor, parts, delivery, and travel costs. This feature guarantees accurate billing and invoicing, protecting your revenue while boosting customer satisfaction levels. Furthermore, JobWatch CRM keeps an extensive record for every customer account, enabling quick retrieval of calls, tasks, activities, jobs, invoices, and essential documents, such as completed job cards, which supports enhanced decision-making and service delivery. The integration of these functions not only streamlines operations but also fosters stronger relationships with customers by ensuring their needs are met effectively.

What is DLCPM?

The DLCPM Enterprise software suite is built to be fully operational immediately after installation, allowing for efficient management of customer accounts, case production, sales, financial data, technician assignments, invoicing, and more. It serves as a holistic solution for overseeing communications, tasks, mailing campaigns, and various other elements within a single, secure environment. The efficiency and user-friendliness of case tracking and inquiries have reached remarkable standards. With straightforward access to case histories, notes, and financial information for all accounts, your customer service can soar to unprecedented levels. Furthermore, the software features a complete shipment manager that automates the bundling of cases for both major carrier shipments as well as local deliveries or pickups. These advanced features and enhancements are crafted to optimize your laboratory’s production processes while guaranteeing total satisfaction for your customers. In conclusion, the DLCPM suite not only integrates crucial functions seamlessly but also offers a significant competitive advantage to any organization looking to elevate its operations. This comprehensive approach ultimately fosters stronger relationships with clients and improves overall business efficiency.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$35 per user per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Orbital Solutions

Company Location

Australia

Company Website

www.orbitalsolutions.com.au

Company Facts

Organization Name

Magic Touch Software

Date Founded

2002

Company Location

United States

Company Website

www.MagicTouchSoftware.com

Categories and Features

Workforce Management

Contractor Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Dental

Appointment Management
Appointment Reminders
Inventory Management
Patient Account Management

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