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What is JobWatch?

JobWatch provides a robust CRM that centralizes all customer data, giving you a complete and integrated view of every account, contact, location, and contract. This platform enhances efficiency for your back office team, allowing them to access customer information and histories almost instantaneously. Consequently, customer interactions can be managed swiftly and effectively, including the scheduling of new jobs and tracking all calls, tasks, and activities linked to each account. With JobWatch, overseeing contracts is a breeze; you can establish an unlimited variety of job types customized for each customer, including their agreed rates for labor, parts, delivery, and travel costs. This feature guarantees accurate billing and invoicing, protecting your revenue while boosting customer satisfaction levels. Furthermore, JobWatch CRM keeps an extensive record for every customer account, enabling quick retrieval of calls, tasks, activities, jobs, invoices, and essential documents, such as completed job cards, which supports enhanced decision-making and service delivery. The integration of these functions not only streamlines operations but also fosters stronger relationships with customers by ensuring their needs are met effectively.

What is Field Nation?

Field Nation links businesses with a vast network of IT professionals for on-site tasks across the country. Each year, this platform facilitates the completion of over 1.4 million work orders, achieving an impressive success rate of 98% throughout all U.S. ZIP codes. Our technicians bring valuable experience from working with prominent chains nationwide, specializing in the installation, troubleshooting, and repair of essential equipment relied upon by your customers. More than just a service, Field Nation represents a collaborative partnership aimed at ensuring that the talent you select delivers outcomes that exceed your expectations. We take pride in our work and strive for your satisfaction as our ultimate goal. However, don’t just take our word for it; you can consult reviews from your peers to assess technicians' previous work history, expertise, and performance relevant to your specific needs. By choosing skilled professionals, you can effectively fill service gaps and assemble teams of top performers with whom you can trust. Additionally, creating a tailored profile will enhance your visibility and showcase your unique skills in the marketplace. Our commitment to connecting businesses with the right talent makes us an essential resource for achieving operational excellence.

Media

Media

Integrations Supported

Integrations Supported

Autotask PSA
ConnectWise PSA
Datto RMM
Fieldcode
Fieldpoint
IFS Field Service Management
Leverage
NetSuite
Salesforce
ServiceNow

API Availability

API Availability

Has API

Pricing Information

$35 per user per month

Pricing Information

Free
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Orbital Solutions

Company Location

Australia

Company Website

www.orbitalsolutions.com.au

Company Facts

Organization Name

Field Nation

Date Founded

2008

Company Location

United States

Company Website

www.fieldnation.com

Categories and Features

Workforce Management

Contractor Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Freelance Management

Anonymous Talent Search
Job Posting / Job Board
Talent Matching Algorithm
Talent Vetting

Vendor Management

Contact Management
Self Service Portal
Transaction History
Vendor Maintained Profiles

Work Order

Contract Management
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Routing
Scheduling
Task Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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