JumpCloud Reviews & Ratings

JumpCloud

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
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features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is JumpCloud?

Around the globe, small and medium-sized enterprises (SMEs) can achieve unparalleled freedom of choice by collaborating with JumpCloud. By utilizing its cloud-based open directory platform, JumpCloud streamlines the management and security of identities, access, and devices, allowing IT teams and managed service providers (MSPs) to efficiently support a variety of operating systems including Windows, Mac, Linux, and Android. This innovative solution enables users to manage identities either directly or through their chosen HRIS or productivity tools, while also granting access to numerous on-premises and cloud applications with a single, secure set of credentials. To explore the full potential of this comprehensive platform, consider starting a free 30-day trial of JumpCloud today and experience the benefits firsthand. Embrace the future of IT management and watch your business thrive.

What is ET Ducky?

ET Ducky is a holistic diagnostics platform and remote monitoring management (RMM) solution designed for Windows and Linux endpoints. It meticulously captures kernel-level events, employing ETW on Windows and eBPF on Linux, processes them directly on the agent, and ensures that any personally identifiable information (PII) is excluded while using AI to clarify the root causes of alerts in a user-friendly manner. In addition to this core functionality, it incorporates vital RMM tools that empower teams to respond swiftly, such as a web-based remote desktop, threshold alerts with pre-explained root causes, behavioral security features like ransomware detection and host isolation, approved-script execution, comprehensive reporting, multi-agent queries, and fleet management capabilities. Importantly, all raw event data is retained on the device, with only the essential evidence and AI-derived insights sent to the cloud. Tailored specifically for IT teams and managed service providers (MSPs), it seeks to drastically minimize the time required to resolve tickets that other platforms may only address superficially, merging RMM, application performance monitoring (APM), and behavioral detection into a cohesive solution. Users can benefit from a free tier by supplying their own AI key, while subscription plans begin at $39 per month, making it a viable choice for a variety of organizations. Each feature is meticulously designed to boost operational efficiency and facilitate effective incident management, ultimately enhancing the overall productivity of IT teams. By harnessing the power of AI and robust monitoring tools, ET Ducky positions itself as a vital asset in the evolving landscape of IT management.

Media

Media

Integrations Supported

GitHub
AWS IAM Identity Center
AccessOwl
Adaptive Security
Blueboard
Boon
Carbide
ChatBetter
Cypago
Everyspace
HowNow
OfficeSpace Software
ReadyMembership
THRIVE
ThriveSparrow
Vanta
Willow
WorkTango
Workers by Delos

Integrations Supported

GitHub
ServiceNow

API Availability

API Availability

Pricing Information

$9/user
For complete pricing and to see all of our package options, please visit our website
Free Trial Offered?

Pricing Information

$39/month (free tier available
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS
Windows
On-Prem
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

JumpCloud

Date Founded

2012

Company Location

United States

Company Website

jumpcloud.com

Company Facts

Organization Name

ET Ducky

Date Founded

2026

Company Location

United States

Company Website

etducky.com

Categories and Features

Authentication

Biometric
Credential Management
Multifactor Authentication
Policy Management
Self Service Portal
Single Sign On

Cloud Directory

Not specified

Cloud Management

Access Control

Cybersecurity

Endpoint Management

Endpoint Protection

Activity Log
Application Security
Device Management
Encryption

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

IT Management

Compliance Management
Event Logs
Patch Management
Remote Access
User Activity Monitoring

IT Service

IT Asset Management
Self Service Portal

MSP

Dashboard
Privileged Access Management (PAM)
Remote Access
Remote Systems Monitoring
Scheduling

Network Security

Not specified

Password Management

Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
Single Sign On
User Management

Policy Management

Policy Creation
Policy Library
Reporting / Analytics

Privileged Access Management

Application Access Control
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
User Activity Monitoring

RMM

Not specified

Server Management

Credential Management
Event Logs
User Activity Monitoring
Virtual Machine Monitoring

Shadow IT Discovery

Not specified

SIEM

Application Security
Compliance Reporting
Endpoint Management
Log Management

Single Sign On

Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
User Management

Categories and Features

RMM

Not specified

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