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What is Juris Astra?

Juris Astra provides an all-encompassing call center solution tailored for both inbound and outbound communication needs, incorporating key elements like an automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. In addition to these core components, it also offers optional features for customer relationship management (CRM), sales force management, marketing oversight, and case management, which facilitate the effective handling of sales leads, marketing initiatives, customer complaints, service requests, and overall customer service challenges. This integrated solution allows for the streamlined management of multiple communication channels such as telephony, email, web chat, fax, and SMS, all through automated processes. The PABX system underpins telephony connections, supporting incoming lines from various telecommunications providers, including ISDN PRI or CO Analog PSTN trunks, and connecting extension lines to agents or users. Among its extensive features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, compatibility with both hardphones and softphones, VoIP capabilities, and SIP integration. By offering such a diverse range of functionalities, Juris Astra positions itself as a crucial asset for improving operational effectiveness in customer engagement, ultimately streamlining communication and enhancing customer satisfaction. Furthermore, it empowers businesses to adapt to evolving communication demands while maintaining high standards of service delivery.

What is ArtCall.org?

ArtCall.org offers a robust online submission platform tailored for art galleries, exhibitions, festivals, and shows, enabling efficient management of entry calls. This intuitive software provides a choice of either a dedicated sub-domain on ArtCall.org or seamless integration into existing websites. It features a comprehensive online jury process, a secure payment gateway, and the ability to create name tags, all while allowing for extensive customization of the entry call. Users receive a personalized call website with fully customizable pages, free social media promotion, expert setup support, and integrated artist and submission galleries, complete with tailored categories and subcategories. The platform allows customization of user and submission fields, supports file uploads, and facilitates credit card transactions for entry fees, while also ensuring thorough oversight of jury and judges’ reviews. Moreover, it automates email notifications, enables the export of complete call data, and includes options for printing display name tags. Users can take advantage of physical check-in/check-out processes utilizing QR codes, effectively manage artwork sales and buyers, send bulk emails to participants, and ensure data is backed up and archived securely. Furthermore, ArtCall.org enhances the overall experience for organizers and artists by streamlining the entire entry management process, making it more efficient and user-friendly than ever before. Ultimately, this platform strives to elevate the standard of event organization in the arts community.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Juris Technologies

Date Founded

1997

Company Location

Malaysia

Company Website

juristech.net

Company Facts

Organization Name

ArtCall.org

Company Website

artcall.org

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Categories and Features

Art Gallery

Accounting
Billing & Invoicing
Commission Management
Consignments
Contact Management
Inventory Management
Marketing Management
Online Gallery
Point of Sale (POS)
Pricing Management
eCommerce

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