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What is K-Now?

K-Now Digital Adoption Platform significantly improves user interaction and increases the productivity of individuals using your business applications. Powered by K-Studio, numerous users worldwide successfully engage with their essential applications every day. Knowmore, an innovator in digital adoption, presents the Knowmore Software Suite, which simplifies onboarding and enhances daily productivity for nearly a million users across both web and mobile platforms in 20 countries, effectively linking learning with application use. The K-Now multilingual digital adoption platform enables you to offer real-time assistance and guidance within your applications. This cutting-edge tool is crafted to present information at critical junctures, ensuring that users obtain support exactly when they require it. At Knowmore, we compare K-Now to a GPS system; just as a GPS provides relevant and concise information tailored to a user's location, K-Now delivers customized insights that improve the overall user experience. By integrating technology with user assistance, K-Now not only elevates performance but also nurtures a culture of ongoing learning and adaptability in the workplace. Additionally, this platform encourages users to embrace new tools and processes, promoting a more engaged and efficient workforce.

What is HintEd?

HintEd simplifies the process of integrating new employees into digital platforms, allowing them to stay at their workstations. This no-code solution features plugins, standalone applications, and SDKs designed for crafting engaging in-app walkthroughs, including tooltips and hint popups, tailored for both desktop and web enterprise applications. By utilizing our services, organizations can slash training expenses by half, enhance the onboarding experience for new hires, and decrease support costs by 70%. HintEd effectively replaces traditional user manuals, in-person training sessions, and instructional videos, making it a perfect option for both small to medium-sized businesses and larger enterprises aiming to streamline customer and software training efforts. Ultimately, HintEd empowers companies to optimize their onboarding processes and improve overall operational efficiency.

Media

Media

Integrations Supported

Integrations Supported

Confluence
Creatio
Jira
Microsoft 365
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Oracle Siebel CRM
Pega CRM
SAP Ariba
SAP SuccessFactors Learning

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

We offer custom pricing plans for companies starting from 300 employees. All our plans include unlimited on-screen guides, a dedicated customer success manager, SLA. Enterprise Plan also includes fully on-premises installation (if needed), dedicated support team, and various customizations.
Free Trial Offered?

Supported Platforms

SaaS
Android
Windows

Supported Platforms

SaaS
Windows
Mac
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knowmore

Date Founded

2001

Company Location

France

Company Website

www.knowmore365.com/solutions/k-now/

Company Facts

Organization Name

HintEd

Date Founded

2018

Company Location

Russia

Company Website

hinted.me

Categories and Features

Customer Experience

Feedback Management
Survey Management

Customer Service

Alerts / Escalation
Email Management
Knowledge Base
Surveys & Feedback
Virtual Assistant

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Surveys & Feedback
User Onboarding

Onboarding

Document Management
Electronic Forms
Employee Handbook
Task Management
Training Management

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
User Onboarding

eLearning Authoring Tools

Content Import / Export
Course Publishing
Gamification
Interactive Content
Self-Paced Courses

Help Authoring Tools

Not specified

Onboarding

Course Management
Document Management
Employee Handbook
Employee Portal
Self Service Portal
Training Management

Training

Academic / Education
Blended Learning
Built-In Course Authoring
Corporate / Business
Learner Portal
Simulation
Synchronous Learning
Training Companies
eCommerce

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