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What is K-Now?

K-Now Digital Adoption Platform significantly improves user interaction and increases the productivity of individuals using your business applications. Powered by K-Studio, numerous users worldwide successfully engage with their essential applications every day. Knowmore, an innovator in digital adoption, presents the Knowmore Software Suite, which simplifies onboarding and enhances daily productivity for nearly a million users across both web and mobile platforms in 20 countries, effectively linking learning with application use. The K-Now multilingual digital adoption platform enables you to offer real-time assistance and guidance within your applications. This cutting-edge tool is crafted to present information at critical junctures, ensuring that users obtain support exactly when they require it. At Knowmore, we compare K-Now to a GPS system; just as a GPS provides relevant and concise information tailored to a user's location, K-Now delivers customized insights that improve the overall user experience. By integrating technology with user assistance, K-Now not only elevates performance but also nurtures a culture of ongoing learning and adaptability in the workplace. Additionally, this platform encourages users to embrace new tools and processes, promoting a more engaged and efficient workforce.

What is Infor User Adoption Platform (UAP)?

Utilize the Infor User Adoption Platform (UAP) to create and manage unique educational resources. By monitoring user interactions, it enables the rapid development of customized content that effectively illustrates how to adhere to the specific business processes and protocols of your organization. Content creators can swiftly produce and share a variety of materials, including procedural guides, eLearning courses, and interactive simulations. Furthermore, every content piece can be seamlessly integrated as context-sensitive support through Ming.le Smart Help within your Infor applications. The Infor UAP provides current and future employees with the crucial insights needed to navigate their applications efficiently, ultimately increasing your organization's technology investment returns. Facilitate your subject matter experts in effortlessly generating content by simply capturing a workflow within your business applications. In addition, a single UAP source file can be adapted into multiple languages and formats, covering everything from simulations to business process documentation, test scripts, and online assistance through Ming.le Smart Help, making it an invaluable resource for various learning requirements. This holistic strategy not only enhances training effectiveness but also ensures that your organization remains agile and well-informed in a competitive landscape. By fostering a culture of continuous learning, you can drive sustained growth and innovation within your team.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knowmore

Date Founded

2001

Company Location

France

Company Website

www.knowmore365.com/solutions/k-now/

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/user-adoption-platform

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

eLearning Authoring Tools

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

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