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What is K-Now?

K-Now Digital Adoption Platform significantly improves user interaction and increases the productivity of individuals using your business applications. Powered by K-Studio, numerous users worldwide successfully engage with their essential applications every day. Knowmore, an innovator in digital adoption, presents the Knowmore Software Suite, which simplifies onboarding and enhances daily productivity for nearly a million users across both web and mobile platforms in 20 countries, effectively linking learning with application use. The K-Now multilingual digital adoption platform enables you to offer real-time assistance and guidance within your applications. This cutting-edge tool is crafted to present information at critical junctures, ensuring that users obtain support exactly when they require it. At Knowmore, we compare K-Now to a GPS system; just as a GPS provides relevant and concise information tailored to a user's location, K-Now delivers customized insights that improve the overall user experience. By integrating technology with user assistance, K-Now not only elevates performance but also nurtures a culture of ongoing learning and adaptability in the workplace. Additionally, this platform encourages users to embrace new tools and processes, promoting a more engaged and efficient workforce.

What is Inline Manual?

A Digital Adoption Platform facilitates the development of interactive walkthroughs, educational tooltips, surveys, and supportive articles right within your application. By guiding users effortlessly through your product, it significantly boosts adoption and conversion rates while reducing customer churn. This method not only accelerates the growth of your business but also improves user satisfaction with your software. It enables immediate automation of employee training processes, enhances productivity, and decreases the time required to see a return on investment from your software solutions. Furthermore, it reduces the pressure on your internal helpdesk by helping users reach their goals more efficiently. Users can be notified about training opportunities, system outages, or product enhancements anytime within the application. Offering tooltips aids users in comprehending their responsibilities and navigating your application with ease. Additionally, gathering user feedback directly allows for the evaluation of performance and the identification of potential barriers within your application, which leads to ongoing enhancements. This proactive strategy not only cultivates an improved user experience but also plays a vital role in fostering enduring customer loyalty, ensuring that users feel valued and engaged throughout their journey. Ultimately, the combination of these features creates a more integrated and satisfying interaction with your product.

Media

Media

Integrations Supported

Integrations Supported

Adobe Marketo Engage
Google Analytics
Intercom
Salesforce
Segment
WordPress

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$28 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knowmore

Date Founded

2001

Company Location

France

Company Website

www.knowmore365.com/solutions/k-now/

Company Facts

Organization Name

Inline Manual

Company Website

inlinemanual.com

Categories and Features

Customer Experience

Feedback Management
Survey Management

Customer Service

Alerts / Escalation
Email Management
Knowledge Base
Surveys & Feedback
Virtual Assistant

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Surveys & Feedback
User Onboarding

Onboarding

Document Management
Electronic Forms
Employee Handbook
Task Management
Training Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management

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