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What is KWI Unified Commerce Platform?

KWI delivers specialty retailers a cohesive shopping experience that seamlessly blends online and physical interactions, focusing on the end consumer's preferences. The KWI Unified Commerce Platform is an all-encompassing, cloud-based solution tailored for retail needs. Our suite of services, such as POS, Merchandising, and eCommerce, operates from a unified database, which guarantees a fluid omnichannel experience for customers. This level of integration significantly boosts customer satisfaction while also simplifying operational processes for retailers, thus facilitating the management of different business elements more efficiently. Moreover, this approach empowers retailers to respond to market changes more swiftly and effectively.

What is Brick & Click?

Brick & Click is recognized as the only Digital Retailing Platform that flawlessly merges digital operations with outstanding engagement across both physical and online shopping environments. As the Digital Revolution reshapes consumer behavior, it becomes crucial for retailers to engage their clientele using sophisticated Unified Commerce features. Our unique emphasis on delivering in-depth insights and our extensive expertise in Retail Systems of Engagement clearly set us apart from our rivals. Our software for multi-channel retail empowers brands to not just maintain but also enhance their customer interactions, offering tailored and seamless omnichannel retail experiences. Furthermore, our Retail Center of Excellence brings together skilled professionals, streamlined processes, and cutting-edge technology to boost domain knowledge and promote innovative solutions, leveraging tools like Microsoft Dynamics AX Retail, Hybris, Business Intelligence, Analytics, and Mobility Solutions. This collaborative strategy not only drives us to redefine benchmarks of retail excellence but also fosters significant outcomes for our partners, ensuring they remain competitive in a rapidly changing marketplace. By prioritizing innovation and customer engagement, we are committed to helping our clients thrive in the modern retail landscape.

Media

Media

Integrations Supported

42
AcuitySpark
Buyer's Toolbox BAR
CloudX Systems
Clutch
Endear
Exenta
Pimberly
stockinstore

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KWI

Date Founded

1985

Company Location

New York

Company Website

www.kwi.com

Company Facts

Organization Name

Sonata Software

Date Founded

1986

Company Location

India

Company Website

www.sonata-software.com/ip/industry-platforms/brick-click

Categories and Features

eCommerce

Not specified

Retail Management

Not specified

Retail POS Systems

Not specified

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Order Management
Purchase Order Management
Reporting/Analytics

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