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Ratings and Reviews 3 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is Kano Surveys?

Kano Surveys is a dedicated platform tailored for executing Kano model surveys, analyzing consumer feedback, and prioritizing product features effectively. By streamlining the process of survey logic creation, data exportation, and spreadsheet management, teams can easily design focused Kano surveys and obtain thorough analyses all in one convenient interface. This functionality enables users to classify ideas into categories such as Must-have, Performance, Delighter, Indifferent, or Reverse features, while also employing prioritization tools to guide their development strategy. Additionally, the platform includes advanced capabilities that enhance the research workflow for teams. Users are able to add custom questions to differentiate answers based on various demographics, including persona, customer type, plan, market, or any relevant attribute. Furthermore, teams can customize surveys with their branding, ensuring they align closely with their product rather than resembling generic forms. To improve user experience, post-completion redirects guide respondents to a thank-you page, prototype, offer, or next phase of research. Ultimately, Kano Surveys empowers product teams to collect more accurate data, uncover valuable insights into customer expectations, and make strategic decisions that foster product success. This multifaceted approach not only improves data collection but also enriches the overall research journey, providing teams with the tools needed for thorough analysis.

What is Big Mouth Survey?

Big Mouth Survey serves as an unrestricted platform for gathering customer feedback. To gain a comprehensive understanding of your customers' needs, it's essential to evaluate them both individually and as a group. Regardless of your customer base size, obtaining this level of insight necessitates a survey tool that can adjust its interactions based on user behavior. Big Mouth Survey empowers you to manage numerous surveys simultaneously with ease. You can schedule these surveys for specific days and times, ensuring they reach customers when it's most relevant. Our advanced branch logic technology intelligently formulates essential questions based on prior answers, enhancing the quality of feedback gathered. Additionally, you can encourage customers to provide online reviews, gather contact details for remarketing and referrals, and receive real-time updates on your business's performance. Ultimately, with Big Mouth Survey, you can create a more engaging environment that fosters valuable customer interactions.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$9/month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Kano Surveys

Date Founded

2019

Company Location

Australia

Company Website

www.kanosurveys.com

Company Facts

Organization Name

Big Mouth Survey

Date Founded

2019

Company Location

United States

Company Website

bigmouthsurvey.com

Categories and Features

Survey

Not specified

Categories and Features

Kiosk

Not specified

Review Management

Not specified

Survey

Not specified

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