Kansoly vs. Amtel TEM Solution

Datagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts.

Manual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically. The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy. Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA. Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions. Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.

SupplierGateway transforms the landscape of Supplier Management by offering a platform that makes onboarding, compliance, and overall management far more efficient. This cloud-based solution automates traditionally manual processes, consolidates supplier information, and enhances compliance tracking for companies of all sizes. It boasts features such as automated onboarding, comprehensive data management, tracking for compliance and diversity, as well as tools for spend analysis. The platform integrates effortlessly with pre-existing systems and is designed to scale according to your requirements, ultimately lowering costs and promoting innovative practices. The primary benefits include rapid and precise supplier integration, a centralized data hub that enables informed decision-making, streamlined compliance with regulations, and the strengthening of local and diverse supply chains. Additionally, the spend analysis tools provide valuable insights into procurement strategies focused on diverse and local expenditures. Crafted for flexibility, SupplierGateway integrates seamlessly into your business workflows, facilitating growth without introducing additional complexity or expenses. This not only reduces operational costs but also enhances compliance and fosters innovation, thus redefining the approach to supplier management. By adopting this innovative solution, businesses can elevate their operational strategies to unprecedented levels of efficiency while remaining agile in an ever-changing market.

Simple, smart software for SME manufacturers. Flowlens delivers end-to-end business management software designed specifically to meet the needs of SME manufacturers. Use Flowlens to support your growth as you add customers, suppliers, stock and scale to your manufacturing business. With Flowlens, you can: • Centralize your business information in one secure, cloud-based system • Manage customers, suppliers, and inventory with complete visibility • Streamline production and capacity planning • Automatically identify stock shortages and create purchase orders • Handle multi-level BOMs and production routings with ease • Manage unlimited SKUs across your product lines • Maintain traceability and quality compliance • Control multi-site and multi-level stock operations • Deliver exceptional after-sales service with full product history • Integrate seamlessly with Xero, QuickBooks Online, and Sage 50  Optimise productivity. Whether you’re looking to replace paper and Excel based processes or older legacy systems, implementing Flowlens provides you with a proven pathway to boosting profitability and establishing data integration across your business functions.  Deliver financial visibility across your supply chain. Connect Flowlens with your accounting applications, and you’ll remove data double entry between functions and establish full online reporting visibility across all your operations.  Enhance stock control. Pinpoint your near and long term materials requirements through Flowlens capacity planning and multi-level BOM management.  Drive supplier management. Move your supplier management processes online with Flowlens. Simplify and streamline supplier negotiations and maximise your cost and quality position through Flowlens RFQ management functionality. Speak to our implementation staff today to agree an action plan that meets your goals for enhanced productivity, increased data integration and improved profitability.

The CloudZero Platform is uniquely positioned as the only cloud cost management tool that combines real-time engineering activities with financial data, helping users understand how their engineering decisions affect costs. Unlike typical cloud cost management solutions that focus solely on historical spending, CloudZero is specifically designed to help users recognize variations in costs and the underlying factors that contribute to them. Analyzing total spending can often obscure the identification of cost surges. To overcome this challenge, CloudZero utilizes machine learning technology to detect spikes in specific AWS accounts or services, facilitating proactive measures and informed planning. Aimed at engineers, CloudZero allows for meticulous examination of each line item, empowering users to respond to any questions, whether they stem from anomaly notifications or financial inquiries. This granular approach guarantees that teams retain a comprehensive insight into their cloud financials, ultimately supporting better decision-making and resource allocation. By fostering a deeper understanding of cost dynamics, CloudZero enables organizations to optimize their cloud spending effectively.

SoftCo Accounts Payable Automation processes all PO and non-PO supplier invoices electronically from AI-powered capture and AI Matching through to invoice approval and query management. Built for complex, high-volume environments, SoftCoAP delivers market-leading touchless automation by embedding AI across matching, coding, routing, and exception handling to minimize manual intervention. Finance teams achieve up to 89% reduction in processing costs, faster cycle times, and stronger operational control without adding headcount. A built-in, context-aware AI Assistant supports AP users directly in the workflow by explaining exceptions, answering natural language questions, and guiding next actions, reducing back-and-forth while maintaining full auditability and compliance. SoftCoAP supports recurring invoices such as rent, utilities, and subscriptions, automatically matching and routing them for approval without the need for supporting POs or GRNs. Automated approval workflows ensure invoices reach the right approvers, with reminders and escalation reducing delays. Approvals can be completed via email or mobile, enabling faster decision-making for distributed finance teams. Advanced analytics provide real-time visibility into invoice volumes, exception trends, approval bottlenecks, and performance metrics, helping finance leaders continuously optimize operations and protect cash flow. SoftCo is a global organization with operations across the USA, Ireland, the UK, and the Nordics. SoftCo is SOC 1 and SOC 2 audited and ISO 27001 and SAHKE2 certified, supporting secure and compliant AP automation. More than one million business users worldwide rely on SoftCo solutions across all industry sectors, including organizations such as SunnyD, the Finnish Government, Primark, Patagonia, and PwC, to run accounts payable with confidence at scale.

Yeastar P-Series Phone System is a business communication solution that offers companies of all sizes with a complete package for calls, video, messaging and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps.

CHARMS is a robust online case management platform designed to oversee every element of record maintenance for various services, including foster care, adoptions, residential care for children, supported housing, and recruitment for foster carers. Operating as a non-profit entity, SCN remains under private ownership and is guided by sociocratic principles, ensuring that all staff and clients contribute to the evolution and enhancement of the CHARMS Community. This inclusive approach allows everyone—employees, customers, suppliers, and especially the users of CHARMS—to voice their opinions on the platform's development and functionality. By prioritizing the safeguarding of sensitive information, CHARMS empowers educators, social workers, and other care providers to concentrate on their vital responsibilities without concern. Ultimately, this commitment to privacy and community engagement fosters a supportive environment for all stakeholders involved.

Zahara's cloud-based solution streamlines budget management and supplier interactions while facilitating multi-tier purchase and delivery approvals, as well as invoice reconciliation. The platform integrates flawlessly with leading accounting software like QuickBooks Online and Xero, offering growing SMEs enhanced visibility and centralized oversight of their procurement activities. Zahara is designed to regulate spending within a business by automating the entire purchasing process, from the initial request through to vendor purchase order issuance. Additionally, it manages the receipt of deliveries and ensures that vendor invoices are accurately matched and processed before being forwarded to the finance department. With Zahara, organizations can achieve greater control over their expenditures while significantly accelerating their processing times, ultimately leading to more efficient operations. This comprehensive approach to purchase management not only simplifies the workflow but also empowers teams to make informed financial decisions.

P3Source is an affordable and intuitive platform for print procurement and resale, specifically tailored to meet the needs of corporate, educational, and non-profit print buyers. Additionally, it provides valuable functionalities for brokers, print management companies, in-plants, and print manufacturers to oversee and resell their work effectively. Developed by experts with extensive industry experience, P3Source transforms the traditional 'Bid and Buy' RFQ process that is prevalent in the Printing and Marketing Services Sector into a more efficient print procurement management system. Functioning as a centralized project management hub, P3Source efficiently oversees numerous projects at once, consolidating all pertinent details, files, approvals, notes, and historical information into one easily searchable location. Moreover, it keeps an archive of completed projects for future reference and comprehensive reporting. The web portals of P3Source seamlessly integrate the supply chain, allowing customers to submit requests, approve projects, and upload production files with ease. Suppliers benefit from the platform as well, enabling them to submit quotes, accept orders, upload shipment information, and issue invoices effortlessly. This cohesive and streamlined approach guarantees swift and convenient transactions for everyone involved. Embrace the future of print management with P3Source—a solution designed for ease, efficiency, and with your needs at the forefront. With its innovative features and user-centric design, P3Source is poised to redefine how print procurement is approached in various sectors.