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What is Kappino?

Kappino Restaurant OS is an AI-powered hospitality management platform built to help restaurants centralize operations, automate workflows, and improve business performance through a single connected system. The software integrates point of sale, reservations, inventory management, order processing, kitchen workflows, payments, marketing, customer management, analytics, staff scheduling, and multi-location administration into one unified platform. It is designed to support a wide range of hospitality businesses, including cloud kitchens, cafés, bars, pubs, fast food restaurants, franchise operations, and large restaurant chains with multiple locations. Restaurant operators can process dine-in, takeaway, and delivery orders while tracking inventory, managing tables, monitoring branch performance, and generating real-time reports from a centralized dashboard. AI-powered analytics and forecasting provide actionable insights that help reduce food waste, optimize staffing levels, improve inventory control, and increase profitability across the business. Kappino also includes automation features that streamline kitchen communication, order routing, daily operations, and customer engagement while minimizing manual tasks. Multi-branch management tools allow organizations to standardize menus, pricing, permissions, and reporting while maintaining operational flexibility for individual locations. The platform works with Android, iOS, Windows, macOS, and existing hardware, allowing restaurants to modernize without replacing their current devices. Enterprise-grade security, encrypted data protection, automated backups, and GDPR compliance help safeguard operational and customer information. Restaurants can also take advantage of rapid setup, free migration from existing POS systems, and around-the-clock customer support to minimize downtime during implementation.

What is Infrasys POS?

Infrasys POS is a dynamic, cloud-based point-of-sale solution tailored for modern hotels, restaurants, and food and beverage venues that demand flexibility, scalability, and exceptional customer service across all locations. In addition to serving as a conventional POS, it equips hospitality teams to manage a wide range of functions such as menu management, pricing strategies, sales monitoring, payment processing, inventory oversight, table management, reporting, mobile ordering, kitchen display coordination, employee management, and multi-property operations, all within a single platform. This system operates predominantly in the cloud, yet it remains functional without it, allowing teams to maintain control and access to their systems remotely while guaranteeing seamless service, even during Wi-Fi outages. Infrasys is designed to work with various operating systems including Windows, iOS, Android, and Linux, giving users the option to either use their existing hardware or choose from Shiji's compatible hardware solutions that integrate smoothly with the platform. By offering this all-encompassing approach, Infrasys not only boosts operational efficiency but also significantly enhances the overall experience for guests in various hospitality environments, ensuring that both staff and patrons benefit from its robust features. Consequently, the platform stands out as a vital tool for businesses looking to improve their service delivery and adapt to changing market demands.

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Integrations Supported

3CX
4SUITES
APICBASE
Adyen
Agilysys Analyze
Aiello AI Call Agent
Alliants
Amadeus Delphi
Amadeus Demand360
Amadeus HotSOS
Annoncer
Aspen
Avaya Cloud Office
BirchStreet eProcurement
DataVault
FreedomPay
Hudini
OpenTable
SevenRooms
iHotelier

Integrations Supported

3CX
4SUITES
APICBASE
Adyen
Agilysys Analyze
Aiello AI Call Agent
Alliants
Amadeus Delphi
Amadeus Demand360
Amadeus HotSOS
Annoncer
Aspen
Avaya Cloud Office
BirchStreet eProcurement
DataVault
FreedomPay
Hudini
OpenTable
SevenRooms
iHotelier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kappino

Company Location

Italy

Company Website

kappino.com/it/

Company Facts

Organization Name

Shiji Group

Company Location

Singapore

Company Website

www.shijigroup.com/infrasys-pos

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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