CollectXpert Reviews & Ratings

CollectXpert

5.0 out of 5 stars

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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Katabat?

Our collections software is distinguished in the industry as the most cutting-edge solution, utilizing authentic machine learning to enable clients to optimize their collections, minimize costs, and strengthen customer relationships. For over 14 years, it has been the go-to choice for leading lenders and agencies, being the only completely digital, omni-channel option on the market. This secure and compliant cloud-based platform guarantees that messages are delivered to the right borrowers through the most efficient channels, all while maintaining low expenses and enhancing the customer experience. Equipped with an advanced strategy engine that combines powerful decision trees with workflow capabilities, our software allows you to foster unique and captivating customer interactions that lead to improved collection results. In addition, our award-winning technology is designed to adapt and improve through real-world use, offering a seamless and efficient end-to-end experience for both customers and agents, which ultimately increases the total amount collected while nurturing stronger connections. This relentless focus on innovation and operational efficiency ensures that our clients remain at the forefront of the competitive collections sector, paving the way for ongoing success and growth. As we continue to develop and refine our offerings, we are committed to providing unparalleled support and results for our valued partners.

What is CollectXpert?

CollectXpert offers an all-encompassing solution for overseeing the debt collection process, allowing businesses to manage collections from inception to completion. This platform effortlessly connects with both internal and external applications, driven by a sophisticated rule engine based on configuration. As the only Salesforce-native AppExchange product designed for enterprises of all sizes, CollectXpert delivers outstanding automation features, advanced segmentation options, and effective management tools that enhance cash flow, minimize manual tasks, and improve recovery rates, all while maintaining a strong commitment to customer empathy and compliance with regulations. - User-Friendly Customization: Create workflows, strategies, and rules without needing IT intervention. - Comprehensive Visibility: Quickly assess the status of any customer account. - Regulatory Adherence with Empathy: Guarantee compliance with collection regulations while prioritizing compassion. - Rapid Return on Investment: Drop Days Sales Outstanding (DSO) and improve recovery statistics. - Flexible for Growth: Ideal for teams ranging from mid-sized companies to large corporations. Contact us today to schedule a demonstration of our platform and see how it can provide value to your organization while enhancing your debt collection strategy. Experience the difference that CollectXpert can make in streamlining your financial processes.

Media

Media

Integrations Supported

Integrations Supported

MYOB
MuleSoft Anypoint Platform
SMS Broadcast
SMS-Magic
Salesforce
Salesforce Agentforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Salesforce CPQ
Salesforce Data 360
Salesforce Einstein
Stripe
Twilio
Xero
Zuora

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

From $199/month
TIERED-USAGE
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies

*Estimates based on common delinquency rates / payment trends / collection activities.

*Special discount available for multi-year contracts across all tiers.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Chromebook

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Katabat

Date Founded

2005

Company Location

United States

Company Website

katabat.com

Company Facts

Organization Name

CollectXpert

Company Location

Australia

Company Website

collectxpert.com

Categories and Features

Artificial Intelligence

Predictive Analytics
Process/Workflow Automation

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Compliance Management
Contact Management
In-House Collections
Payment Plans
Transaction Management

Machine Learning

Model Training
Predictive Modeling

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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