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What is Kayana Self-Service Kiosk?

The Self-Service Kiosk serves as an engaging ordering solution tailored for restaurants and various food-service establishments, empowering customers to browse menus, customize their choices, and process payments directly at the kiosk, while also integrating seamlessly with Kayana’s point-of-sale and kitchen display systems. Customers can effortlessly navigate through available options, adjust their selections to include additional items, and incorporate suggested offerings before completing their transactions. Restaurant owners benefit from the ability to oversee their menus from a centralized platform, ensuring a uniform brand experience across multiple locations. The kiosk comes in various designs, such as floor-standing, wall-mounted, and countertop models, making it versatile for different service settings. Kayana promotes this system as particularly well-suited for quick-service restaurants, cafés, food courts, stadiums, and businesses with multiple locations. In addition to the kiosk, Kayana provides supportive tools for sales analysis and management, further optimizing operational effectiveness. The software supports a hybrid ordering model, allowing for both self-service and attendant-assisted transactions, which helps establishments efficiently manage customer orders in conjunction with their existing Kayana systems, thereby significantly enhancing the overall dining experience. This innovation not only streamlines the ordering process but also contributes to increased customer satisfaction and operational productivity.

What is Compliance by MAPAL?

Successful food service companies depend on thorough compliance checklists, audits, and established procedures to uphold safety and enhance operational effectiveness. A strong food safety and operational management framework is vital for flourishing hospitality enterprises. These compliance checklists simplify hospitality functions by clarifying procedures and upholding rigorous standards in health and food safety. As a valued member of the MAPAL Group, we provide top-tier hospitality management software utilized by clients throughout Europe, LATAM, and the Middle East. Our cutting-edge approach turns checklist tools into intelligent devices, offering essential information access to all parties involved. This allows for a rapid overview of activities across multiple sites and a quick review of key performance indicators. Keeping track of your performance is essential for achieving your goals, and our system offers insights into daily operations, pinpointing aspects that need improvement. This all-encompassing food and safety management system promotes transparency via a unified application that serves all locations, facilitating improved decision-making and operational success. In the end, we empower hospitality businesses to achieve excellence and respond quickly to evolving demands. By leveraging our solutions, companies can not only enhance their operational capabilities but also foster a culture of continuous improvement and adaptability.

Media

Media

Integrations Supported

Epos Now

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Kayana

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/self-service-kiosks/

Company Facts

Organization Name

MAPAL Group

Date Founded

2008

Company Location

Spain

Company Website

mapal-os.com/en/solutions/compliance

Categories and Features

Kiosk

Not specified

Categories and Features

Compliance

Archiving & Retention
Audit Management
Controls Testing
Risk Management
Sarbanes-Oxley Compliance
Version Control

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