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What is Kayana Self-Service Kiosk?

The Self-Service Kiosk serves as an engaging ordering solution tailored for restaurants and various food-service establishments, empowering customers to browse menus, customize their choices, and process payments directly at the kiosk, while also integrating seamlessly with Kayana’s point-of-sale and kitchen display systems. Customers can effortlessly navigate through available options, adjust their selections to include additional items, and incorporate suggested offerings before completing their transactions. Restaurant owners benefit from the ability to oversee their menus from a centralized platform, ensuring a uniform brand experience across multiple locations. The kiosk comes in various designs, such as floor-standing, wall-mounted, and countertop models, making it versatile for different service settings. Kayana promotes this system as particularly well-suited for quick-service restaurants, cafés, food courts, stadiums, and businesses with multiple locations. In addition to the kiosk, Kayana provides supportive tools for sales analysis and management, further optimizing operational effectiveness. The software supports a hybrid ordering model, allowing for both self-service and attendant-assisted transactions, which helps establishments efficiently manage customer orders in conjunction with their existing Kayana systems, thereby significantly enhancing the overall dining experience. This innovation not only streamlines the ordering process but also contributes to increased customer satisfaction and operational productivity.

What is Kayana Kitchen Display System?

The Kayana Kitchen Display System (KDS) transforms the management of orders in restaurants and food-service kitchens by doing away with conventional paper tickets and utilizing live digital screens. This cutting-edge system brings together orders from multiple channels such as Kayana EPOS, self-service kiosks, online ordering, and WhatsApp into a single organized queue, which guarantees that every ticket reaches the correct preparation area. Kitchen personnel gain access to features like prep timers, color-coded prioritization, and customizable filters for dine-in, takeaway, and delivery, along with bump-and-recall capabilities to enhance their productivity. Additionally, the system synchronizes order statuses with both front-of-house and customer displays, while also delivering critical insights through order history and kitchen performance reports, aiding in operational evaluation. Designed for use on wall-mounted or countertop Android screens, this KDS is a vital part of the broader Kayana platform, which streamlines orders, payments, and overall operational processes. Serving a diverse range of establishments such as restaurants, quick-service outlets, dark kitchens, and multi-site hospitality operators, Kayana provides extensive support with human assistance available around the clock. This unwavering commitment to customer service extends to operators in various countries, including the UK, US, Canada, Ireland, Spain, the Netherlands, Australia, and the UAE, highlighting Kayana's dedication to uplifting the food-service sector. As the industry continues to evolve, the KDS stands out as a pivotal innovation that meets the increasing demands of modern food service.

Media

Media

Integrations Supported

Epos Now

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Kayana

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/self-service-kiosks/

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/kitchen-display-system/

Categories and Features

Kiosk

Not specified

Categories and Features