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What is Kayana WhatsApp Ordering?

Kayana WhatsApp Ordering, also referred to as AskKay, is a groundbreaking cloud-based solution designed specifically for restaurants, cafés, takeaways, and various hospitality establishments. This platform allows patrons to browse the menu, select their preferred items, and place orders for delivery, collection, takeaway, or in-house dining, all while sending a user-friendly checkout link through WhatsApp to simplify payment without requiring extra applications or account setups. An AI-powered order assistant takes care of customer questions, helps in assembling the order basket, offers details about menu options, and can suggest additional items to elevate the dining experience. Businesses can easily link this service with Kayana EPOS, which ensures menus and pricing are kept up-to-date automatically and that incoming orders are processed smoothly through their current point-of-sale systems. Furthermore, operators can personalize order types, create QR-code access points, and assign specific WhatsApp numbers for their business, while customers receive timely updates regarding their order status through chat notifications. This innovative service is designed for those in the hospitality industry who want to optimize direct orders and enhance customer interactions via WhatsApp, effectively complementing their traditional in-store operations. By adopting such a system, businesses can not only improve customer convenience but also create a more interactive and enjoyable dining experience, ultimately leading to increased customer satisfaction and loyalty.

What is Cloud POS 4U?

Cloud POS 4U is an innovative point-of-sale system tailored for modern dining establishments, leveraging AI within a multi-tenant environment. A notable feature is its capacity for customers to order via WhatsApp, utilizing both voice and text capabilities, thereby removing the necessity for app installations. The system includes a fast multi-terminal POS, efficient table management, QR code ordering, a digital menu, and a Kitchen Display System (KDS), as well as tools for managing takeaway and delivery options. Additionally, it offers strong support for multiple locations, automated payroll functionalities, AI-driven analytics, and inventory forecasting, complemented by a personalized customer portal that integrates loyalty programs. It also easily connects with services like Talabat and Deliveroo, facilitating a thorough commission audit for all transactions, which enhances transparency and operational efficiency. This forward-thinking platform is designed to meet the dynamic demands of the restaurant sector, significantly improving experiences for both operators and patrons alike. By addressing these evolving requirements, Cloud POS 4U positions itself as an essential tool in the competitive food service landscape.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

Zapier Canvas
Zoho CRM
n8n

API Availability

Has API

API Availability

Pricing Information

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.

Pricing Information

AED 50/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Company Facts

Organization Name

Cloud POS 4U

Date Founded

2026

Company Location

United Arab Emirates

Company Website

cloudpos4u.com

Categories and Features

Online Ordering

Not specified

Categories and Features

Restaurant POS

Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Table Management
Tips Management

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