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What is Kayana WhatsApp Ordering?

Kayana WhatsApp Ordering, also referred to as AskKay, is a groundbreaking cloud-based solution designed specifically for restaurants, cafés, takeaways, and various hospitality establishments. This platform allows patrons to browse the menu, select their preferred items, and place orders for delivery, collection, takeaway, or in-house dining, all while sending a user-friendly checkout link through WhatsApp to simplify payment without requiring extra applications or account setups. An AI-powered order assistant takes care of customer questions, helps in assembling the order basket, offers details about menu options, and can suggest additional items to elevate the dining experience. Businesses can easily link this service with Kayana EPOS, which ensures menus and pricing are kept up-to-date automatically and that incoming orders are processed smoothly through their current point-of-sale systems. Furthermore, operators can personalize order types, create QR-code access points, and assign specific WhatsApp numbers for their business, while customers receive timely updates regarding their order status through chat notifications. This innovative service is designed for those in the hospitality industry who want to optimize direct orders and enhance customer interactions via WhatsApp, effectively complementing their traditional in-store operations. By adopting such a system, businesses can not only improve customer convenience but also create a more interactive and enjoyable dining experience, ultimately leading to increased customer satisfaction and loyalty.

What is Feedo?

Feedo is a cloud-based restaurant management solution that acts as an all-encompassing POS and operational tool tailored for a range of dining establishments, such as restaurants, cafés, cloud kitchens, and various food service venues. This innovative platform simplifies the management of invoicing, order fulfillment, table configurations, kitchen operations, employee coordination, and detailed reporting within an intuitive interface. Among the key features of Feedo are rapid POS billing, real-time order tracking, efficient table and floor management, smooth KOT processes, menu management, and invoicing that adheres to GST regulations. It supports dine-in, takeaway, and online order processing while requiring minimal training for staff members. With its insightful dashboards and comprehensive analytics, Feedo enables restaurant managers to improve operational efficiency, reduce errors, and enhance the overall experience for customers. Furthermore, the software's flexibility to cater to different service models makes it an excellent option for food business owners aiming to streamline their operations effectively. In addition, its user-friendly design ensures that staff can quickly adapt to the system, further enhancing productivity and service quality.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

PayPal
Razorpay
Stripe
Xendit

API Availability

Has API

API Availability

Pricing Information

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.

Pricing Information

₹10000/year
Feedo offers flexible, custom pricing based on restaurant size, number of outlets, and required features. A free demo is available on request.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Company Facts

Organization Name

Feedo

Date Founded

2024

Company Location

India

Company Website

feedo.in

Categories and Features

Online Ordering

Not specified

Categories and Features

Restaurant Management

Not specified

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