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What is Kayana WhatsApp Ordering?

Kayana WhatsApp Ordering, also referred to as AskKay, is a groundbreaking cloud-based solution designed specifically for restaurants, cafés, takeaways, and various hospitality establishments. This platform allows patrons to browse the menu, select their preferred items, and place orders for delivery, collection, takeaway, or in-house dining, all while sending a user-friendly checkout link through WhatsApp to simplify payment without requiring extra applications or account setups. An AI-powered order assistant takes care of customer questions, helps in assembling the order basket, offers details about menu options, and can suggest additional items to elevate the dining experience. Businesses can easily link this service with Kayana EPOS, which ensures menus and pricing are kept up-to-date automatically and that incoming orders are processed smoothly through their current point-of-sale systems. Furthermore, operators can personalize order types, create QR-code access points, and assign specific WhatsApp numbers for their business, while customers receive timely updates regarding their order status through chat notifications. This innovative service is designed for those in the hospitality industry who want to optimize direct orders and enhance customer interactions via WhatsApp, effectively complementing their traditional in-store operations. By adopting such a system, businesses can not only improve customer convenience but also create a more interactive and enjoyable dining experience, ultimately leading to increased customer satisfaction and loyalty.

What is HisabOne POS?

HisabOne POS is an all-encompassing cloud-based point-of-sale and management system tailored for restaurants, cafés, food courts, and multi-location food businesses. This innovative platform integrates vital functions including billing, ordering for both dine-in and takeout, table management, kitchen displays, inventory tracking, recipe oversight, cashier shifts, customer accounts, supplier communications, purchase orders, expense monitoring, and comprehensive reporting into a unified system. With HisabOne POS, restaurant operators can seamlessly manage menu items, promotional offers, reservations, stock levels, low-stock alerts, payment transactions, discounts, tax computations, receipt printing, customer feedback collection, and staff assignments while keeping an eye on essential metrics such as sales performance, food costs, profit margins, payment methods, top-selling items, and overall branch success. Serving a spectrum of establishments from small cafés to growing restaurant chains, HisabOne POS empowers businesses to streamline their daily functions, manage inventory and cash flow effectively, enhance kitchen productivity, and gain immediate visibility into their restaurants' financial condition and operational success. Thus, the platform not only bolsters operational efficiency but also promotes superior decision-making through its cohesive approach, ultimately leading to a more successful restaurant experience.

Media

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Pricing Information

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.

Pricing Information

$10/user
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac
On-Prem
Chromebook

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Company Facts

Organization Name

HisabOne (Private) Limited

Date Founded

2025

Company Location

Pakistan

Company Website

pos.hisabone.com

Categories and Features

Online Ordering

Not specified

Categories and Features

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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