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What is KePSLA?

KePSLA collaborates with hotels and the broader hospitality industry to deliver comprehensive guest feedback solutions, social listening tools, in-depth guest analytics, competitive monitoring, and insights into guest behavior. Our offerings empower clients to gain a deeper understanding of their patrons, enabling them to tailor products and services to meet specific needs. We stand by our promise of a 60-day ROI guarantee that ensures a measurable positive effect on your financial outcomes. By leveraging our solutions, businesses can inspire and enhance travel experiences while promoting customer loyalty. Additionally, our Review Intelligence tool enables you to elevate your brand's presence, manage your online reputation effectively, boost reviews on key platforms, and analyze guest feedback to assess departmental performance. In this ever-evolving market, staying ahead of trends and customer expectations is crucial for success.

What is dailypoint?

dailypointâ„¢ emerges as the leading solution beyond traditional property management systems for both independent hotels and large hospitality chains. By consolidating data from essential sources such as PMS, POS systems, websites, newsletters, and Wi-Fi, dailypointâ„¢ creates a detailed and cohesive guest profile. The platform utilizes sophisticated data cleaning methods and cutting-edge artificial intelligence (AI) to significantly improve guest insights. As a cloud-based software-as-a-service (SAAS) offering, it lays a strong groundwork for centralized data management (CDM). Featuring 16 unique modules, dailypointâ„¢ is further augmented by the dailypointâ„¢ Marketplace, which includes over 170 partner solutions. This extensive integration enables dailypointâ„¢ to support effective marketing (CRM) initiatives and optimize direct sales while addressing every facet of the customer journey, thus benefiting all hotel departments. Additionally, the integrated Privacy Dashboard is crucial for ensuring adherence to GDPR regulations, underscoring the significance of data privacy in the modern hospitality sector. The adaptability of dailypointâ„¢ not only enhances operational efficiency but also positions hotels to better utilize data for enriching guest experiences. Furthermore, its comprehensive approach allows hotels to stay competitive in an ever-evolving industry landscape.

Media

Media

Integrations Supported

protel MICE

Integrations Supported

protel MICE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KePSLA

Date Founded

2016

Company Location

India

Company Website

www.kepsla.com

Company Facts

Organization Name

Toedt, Dr. Selk & Coll

Date Founded

2005

Company Location

Germany

Company Website

www.dailypoint.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

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