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What is KeezApp?
Utilizing Keezapp technology, we create a seamless integration with any property management system (PMS) to allow for real-time data collection and monitoring. Our integration solutions are customized to address the specific needs of each client, providing flexibility for on-site or cloud-only deployment as a Software as a Service (SaaS). Drawing from our vast expertise and cutting-edge technology, we ensure quick integration with any PMS, empowering you to provide a customer service experience that resonates with your guests and fosters stronger emotional ties and loyalty. In addition, Keezapp offers extensive training, 24/7 support, and detailed documentation to aid our clients in their endeavors. Our proactive approach equips hotel personnel to tackle a variety of situations efficiently. Moreover, our powerful reporting engine is an essential tool for generating numerous reports on system usage, allowing hotels to refine their services and significantly improve the guest experience. By leveraging these insights, establishments can continually adapt their offerings to meet guest needs, ultimately enhancing satisfaction and encouraging repeat visits. This commitment to continuous improvement ensures that our clients remain competitive in a rapidly evolving market.
What is Guestware?
Guestware functions as a Software as a Service (SaaS) provider, delivering a cloud-based solution that serves as a cost-effective substitute for traditional on-premise software management. This configuration not only improves deployment flexibility but also considerably lowers overall costs. By utilizing Guestware's management tools, hotel service teams can adeptly address the specific preferences and requests of each guest, thereby ensuring an exceptional experience. The platform automates and organizes staff assignments, allowing for swift resolution of guest inquiries and issues. Moreover, Guestware leverages data analytics to reduce operational expenses while enhancing guest satisfaction. It carefully documents and aggregates all guest-related information and interactions within a single interface. Additionally, it integrates seamlessly with property management systems (PMS) and central reservation systems (CRS), making it easier to serve valued guests. By effectively scheduling and overseeing preventive maintenance tasks, Guestware aids in lowering capital costs for owners and improving facility maintenance to achieve the highest level of guest satisfaction. The extensive features of Guestware empower hotels to uphold superior service standards while optimizing resource management. In a competitive hospitality landscape, such capabilities can be the key differentiator for attracting and retaining guests.
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
Android
iPhone
iPad
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
KeezApp
Date Founded
2015
Company Location
United Kingdom
Company Website
keezapp.com
Company Facts
Organization Name
Guestware
Date Founded
1990
Company Location
United States
Company Website
www.guestware.com
Categories and Features
Hospital Management
Not specified
Hospitality Property Management
Not specified
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Guest Experience (GEM)
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Hotel CRM
Not specified
Hotel Guest Experience
Not specified