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Ratings and Reviews 3 Ratings
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What is Keito Kapture?
Uncover personalized strategies for your enterprise via a bespoke method that converts obstacles into possibilities, refining intricate manual operations into fluid intelligent document processing. Utilizing cutting-edge AI technology, we effectively automate business workflows, with Kapture acting as a cloud-hosted, self-service platform designed for enterprise-level form extraction. Our AI-enhanced OCR features ease the tasks of data classification and extraction, which often demand considerable human intervention, and are suitable for a diverse array of sectors. We adeptly handle forms and images across multiple formats, including PNG, TIFF, PDF, DOCX, and DOC, providing flexibility in our processing capabilities. The Kapture platform facilitates the development of classifiers, enabling you to categorize various document types like invoices, KYC forms, and loan applications. This organized system allows for the effective distribution of composite data into specific classifier folders for subsequent processing. Furthermore, our extractor can gather essential values from your forms and printed documents with a remarkable 80% automation success rate, greatly enhancing your operational workflow. This comprehensive approach not only improves efficiency but also allows your organization to concentrate on key strategic goals, thereby fostering growth and innovation. By embracing these advanced solutions, you position your business to thrive in an increasingly competitive landscape.
What is Kapture CX?
Kapture is an advanced Customer Experience Management platform that utilizes AI to deliver exceptional omnichannel support. With a keen emphasis on enhancing customer service, Kapture evolves with the ever-changing expectations of consumers, turning satisfactory interactions into outstanding experiences. Its foundational technology and dedicated teams prioritize the client's needs, ensuring a tailored approach to each engagement. Focusing on hyper-personalization, Kapture infuses context and intelligence into every solution, making each customer feel valued and every outcome distinct. The platform boasts expertise across four primary sectors: Retail (both online and offline), BFSI, Travel, and Consumer Durables, empowering over 1000 businesses in 16 countries to craft remarkable experiences for their clientele. By consistently adapting to market demands, Kapture not only meets but exceeds customer expectations, solidifying its position as a leader in customer experience innovation.
Integrations Supported
Adaptive
Adobe Acrobat
Amazon Web Services (AWS)
EasyGoIVR
Facebook
Google Cloud Platform
Microsoft Azure
Microsoft Word
SAP CRM
SanCCS
Integrations Supported
Adaptive
Adobe Acrobat
Amazon Web Services (AWS)
EasyGoIVR
Facebook
Google Cloud Platform
Microsoft Azure
Microsoft Word
SAP CRM
SanCCS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$39/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Keito
Date Founded
2016
Company Location
India
Company Website
www.keito.works/kapture-product.html
Company Facts
Organization Name
Kapture CX
Company Location
India
Company Website
www.kapture.cx/
Categories and Features
Data Extraction
Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking