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What is Kenekt?

Kenekt stands out as an intuitive and sophisticated Case Management Solution that adeptly evaluates information and allocates tasks to the right individuals at the most advantageous times. Functioning as both a case management system and a contact center solution, Kenekt seamlessly combines established methods with innovative technology. Its straightforward yet robust design significantly enhances the core aspects of contact center management by integrating features such as case development, dynamic presentations, intelligent sequencing, environmental integration, structured competition, and specialized modules tailored to various industries. By leveraging the case development functions of Kenekt, organizations can alleviate the burden on their internal IT resources considerably. Additionally, Kenekt boasts exceptional flexibility in data management and case development, allowing users to customize the exact fields, formats, data structures, and input methods they require. This remarkable adaptability stems from Kenekt's fully configurable data architecture paired with a powerful API environment, ensuring it aligns with the varied needs of different organizations. Consequently, Kenekt not only boosts team productivity but also provides a level of operational flexibility that is vital in today’s dynamic business landscape. Teams can thus focus more on their core responsibilities and less on administrative overhead, resulting in improved overall performance and satisfaction.

What is BrightOffice Collections CRM?

Collections CRM provides a holistic approach to debt recovery, incorporating features such as debtor analysis and court management that greatly streamline the resolution of debt cases. With our advanced court management tools, you can effectively manage debtor hearings from the initial pre-trial stage all the way to the completion of settlement agreements. The platform is designed to offer customizable contract management for both B2B and B2C clients, which facilitates accurate financial and resource forecasting. All interactions with debtors, clients, or courts are securely organized in linked data folders, providing easy access and ensuring enhanced security. Our intelligent workflows and task management functions allow you to monitor and progress each debtor case in alignment with your established business workflows. You can seamlessly engage with customers through integrated tools that support prospecting, marketing, sales, and customer service, thereby improving overall client relations. Moreover, the flexible payment model ensures that you are charged only for the features you use monthly, which promotes growth as your business adapts and grows. This level of flexibility allows you to expand your operations without the burden of unnecessary expenses, ensuring that resources are allocated efficiently. As a result, Collections CRM not only enhances your debt recovery processes but also supports your broader business objectives.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gwynn Group

Company Website

www.gwynngroup.com

Company Facts

Organization Name

BrightOffice Cloud CRM

Date Founded

2009

Company Location

United Kingdom

Company Website

www.brightoffice.co.uk/crm/collections

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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