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What is Kentro?

Introducing Kentro – an innovative ERP solution designed specifically for the modern E-Commerce landscape. Unlike traditional and often unwieldy systems such as NetSuite or SAP, Kentro provides a user-friendly, powerful platform at a significantly lower price point. Effortlessly manage everything from real-time inventory and multi-channel orders to supply chain logistics and automated accounting. Kentro integrates seamlessly with over 100 external applications and more than 5000 automated workflows, which streamlines operations and minimizes the need for manual intervention. Our comprehensive suite features an adaptable online store, automated drop-ship capabilities, product catalog management, and a sophisticated rules engine for optimizing workflows. Additionally, with a dedicated vendor dashboard and robust API integration, Kentro stands out as the most effective and accessible ERP solution for E-Commerce businesses navigating today's digital marketplace. Furthermore, the platform's constant updates ensure that businesses can adapt to the ever-evolving market demands effortlessly.

What is Continuum B2B Returns?

The returns process within the B2B wholesale, distribution, and manufacturing industries has become increasingly disorganized due to dependence on PDF forms, email interactions, and manual data entry practices. To ease the bottleneck in shipping documentation, it's crucial to provide your shipping and receiving teams with real-time updates on expected returns throughout the day. Customers can easily oversee their returns through your website, mobile application, or a provided link. With live integrations, they'll gain immediate access to accurate pricing and their historical purchase order information. The Return Merchandise Authorization (RMA) is created within your ERP system, applying business logic to ensure thorough evaluations of warehouse returns, shipping costs, and restocking fees. This intuitive portal keeps customers updated with real-time information regarding their returns, which benefits both customer service representatives and warehouse staff. By refining the returns experience, customers can enjoy a seamless process along with prompt status updates that enhance their satisfaction and loyalty. Furthermore, this streamlined approach not only boosts operational efficiency but also builds stronger connections with your clientele, creating a more robust business environment. Ultimately, embracing such a system can lead to significant long-term benefits for both your company and its customers.

Media

Media

Integrations Supported

EasyPost
Algolia
Authorize.Net
Avalara
BigCommerce
Magento
SPS Commerce
Shopify
Shopify Plus
Stripe
TaxJar
Xero
Zapier
eBay

Integrations Supported

EasyPost
Acumatica Cloud ERP
MyGlue
Sage X3

API Availability

Has API

API Availability

Pricing Information

$225/month
Essential: from $225/month
Business: from $450/month
Growth: from $900/month
Enterprise: custom

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Kentro.io

Date Founded

2019

Company Location

United States

Company Website

kentro.io

Company Facts

Organization Name

Continuum

Company Location

United States

Company Website

www.gocontinuum.ai

Categories and Features

B2B eCommerce

Not specified

Delivery Management

Customer Portal
Dispatch Management
Order Tracking
Routing

Dropshipping

Analytics / Reporting
Customer Service Management
Order Management
Price Optimization
Product Information Management (PIM)
Shipment Tracking
Sourcing Management
Supplier Management
eCommerce Integration

eCommerce Tools

Not specified

ERP

Accounting Integration
Dashboard
Distribution Management
Inventory Management
Order Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Marketplace

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Returns Management
SEO Management
Shopping Cart
Vendor Portal

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Returns Management
SEO Management
Shopping Cart

Order Entry

Not specified

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

PIM

Digital Asset Management
Documentation Management
Master Record Management

Returns Management

3PL / ERP Integration
Inventory Management
Returns Analytics
Smart Data Collection

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Vendor Management

Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory

Warehouse Management

3PL Management
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Categories and Features

B2B eCommerce

Not specified

eCommerce Tools

Not specified

Order Management

Not specified

Returns Management

Not specified

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