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What is Keragon?

Keragon is a healthcare integration platform that adheres to HIPAA regulations, aimed at streamlining and automating workflows within the healthcare sector. This innovative company enables healthcare organizations to link various systems, automate routine processes like patient intake and appointment scheduling, and enhance the quality of patient care. By using Keragon, users can effortlessly develop code-free, HIPAA-compliant automation workflows in just a handful of clicks, making it accessible for all healthcare professionals. Ultimately, Keragon transforms the way healthcare providers operate, fostering efficiency and improving overall patient experiences.

What is Hello Patient?

Hello Patient is a cutting-edge healthcare AI company that provides a product called Mia, which acts as an AI receptionist available around the clock to handle patient interactions via voice, text, and web chat. A variety of multi-location medical practices and consumer health brands rely on Mia to manage an increased volume of patient communications without the necessity for additional personnel. In the front office, Mia effectively responds to phone calls, schedules appointments, oversees new-patient intake, verifies insurance details, processes prescription refill requests, and collects payments. Beyond her front desk tasks, she also follows up with patients after visits, converts referrals, conducts outreach for recalls, and manages any outstanding balances due. When human assistance is required, Mia adeptly transfers the call with all relevant contextual information, avoids providing any medical advice, and carefully logs each interaction. Additionally, she connects with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems utilized by the practices, keeps track of the live schedule, and coordinates bookings efficiently. With Mia taking care of 100% of incoming calls, front desk staff can concentrate more on patient care, which has led to an impressive 20% increase in appointment bookings for those practices. Moreover, Hello Patient is committed to maintaining HIPAA compliance, ensuring the security and confidentiality of patient information at all times. By streamlining operations and enhancing patient engagement, Mia significantly transforms the healthcare experience for both providers and patients alike.

Media

Media

Integrations Supported

Acuity Scheduling
Aircall
Caspio
ChatGPT
Elation Health
Keap
Practice EHR
RingCentral RingCX
SignWell
Slack
Square Banking
Tellescope
servis.ai

Integrations Supported

AdvancedMD
Covetrus Pulse
ModMed
Veradigm EHR
Zenoti
athenaOne
eClinicalWorks

API Availability

Has API

API Availability

Pricing Information

Contact us
Free Trial Offered?

Pricing Information

Usage based (per conversation). Charged per minute and conversation (for text and web chat)

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Keragon

Date Founded

2022

Company Location

United States

Company Website

www.keragon.com

Company Facts

Organization Name

Hello Patient

Company Website

www.hellopatient.com

Categories and Features

Healthcare

Not specified

HIPAA Compliance

Not specified

Integration

Not specified

Workload Automation

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Dental

Appointment Management
Appointment Reminders
Patient Billing
Patient Records Management

Dermatology

HIPAA Compliant
Scheduling

Healthcare AI

Not specified

Optometry

Appointment Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Personal Health Record
Progress Tracking

Patient Intake

Not specified

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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