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What is Key Survey?

An All-Inclusive Platform for Collecting, Organizing, and Assessing Feedback. Key Survey’s innovative survey software enables businesses to streamline data and feedback collection across their entire operations. Participants enjoy a unified and structured environment that ensures accuracy, integration, and usability of the collected data. This online survey solution functions throughout the whole organization, equipped with automated closed-loop workflows and smooth integration with current systems. By shifting your customer satisfaction efforts to Key Survey, you gain access to a premier survey tool, backed by extensive experience in providing effective customer satisfaction strategies. With upgraded survey functionalities, you can design the perfect survey experience for your customers, which fosters increased participation rates and yields a treasure trove of valuable insights for managers to analyze and act upon. This, in turn, results in enhanced decision-making capabilities and a more profound comprehension of customer requirements, ultimately driving better business outcomes. Furthermore, leveraging such comprehensive tools can position your organization ahead of competitors in understanding and responding to market demands.

What is Antlere?

Aim to captivate your customers at every interaction by designing experiences that make them want to return for more. Utilize the power of CX with Antlere, allowing the results to showcase their worth. It is essential to maintain consistency in the experiences offered at every touchpoint an employee has with your organization, facilitating the unlocking of your employees' full potential. When customers feel satisfied, they are more likely to increase their spending, demonstrate loyalty, and recommend your business enthusiastically to others. Delivering exceptional experiences builds lasting customer loyalty and sets you apart from the competition. In today's technological landscape, customers wield considerable power. With Antlere, you acquire the vital tools needed to craft remarkable experiences that nurture customer loyalty. Transforming customer experiences into something extraordinary requires a dash of creativity and innovation. By enhancing the conventional customer experience, you can amaze them through varied interactions that create a memorable impact. Prioritizing customer joy not only boosts satisfaction but also nurtures a strong bond that promotes ongoing patronage. As you implement these strategies, you’ll likely witness a notable increase in customer engagement and advocacy.

Media

Media

Integrations Supported

IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence

Integrations Supported

IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Key Survey

Date Founded

2002

Company Location

United States

Company Website

www.keysurvey.com

Company Facts

Organization Name

Antlere

Date Founded

2015

Company Location

United Kingdom

Company Website

antlere.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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