Key Survey Reviews & Ratings

Key Survey

5.0 out of 5 stars

Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 4 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Key Survey?

An All-Inclusive Platform for Collecting, Organizing, and Assessing Feedback. Key Survey’s innovative survey software enables businesses to streamline data and feedback collection across their entire operations. Participants enjoy a unified and structured environment that ensures accuracy, integration, and usability of the collected data. This online survey solution functions throughout the whole organization, equipped with automated closed-loop workflows and smooth integration with current systems. By shifting your customer satisfaction efforts to Key Survey, you gain access to a premier survey tool, backed by extensive experience in providing effective customer satisfaction strategies. With upgraded survey functionalities, you can design the perfect survey experience for your customers, which fosters increased participation rates and yields a treasure trove of valuable insights for managers to analyze and act upon. This, in turn, results in enhanced decision-making capabilities and a more profound comprehension of customer requirements, ultimately driving better business outcomes. Furthermore, leveraging such comprehensive tools can position your organization ahead of competitors in understanding and responding to market demands.

What is Expressyon?

Expressyon is a customer satisfaction software that enables businesses to measure, analyze, and improve the experiences of their customers. This platform offers an array of tools for gathering insights through surveys, reviews, and direct feedback, enabling companies to better understand their customers' desires and expectations. With its real-time analytics dashboard, Expressyon assists businesses in recognizing satisfaction patterns, identifying areas that require enhancement, and monitoring customer sentiments across multiple engagement points. By delivering an all-encompassing perspective on customer satisfaction, the platform empowers businesses to make strategic decisions that not only improve customer retention but also minimize churn and nurture enduring relationships with their clientele. Ultimately, Expressyon serves as a vital tool for organizations striving to create exceptional customer experiences.

Media

Media

Integrations Supported

IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$23/month
Lite (1 survey): $23/month
Casual (5 surveys): $39/month
PRO (unlimited): $69/month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Key Survey

Date Founded

2002

Company Location

United States

Company Website

www.keysurvey.com

Company Facts

Organization Name

DYMENSION

Date Founded

2011

Company Location

France

Company Website

expressyon.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Market Research

Benchmarking
Data Management
Sample Management
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Satisfaction

Not specified

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