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What is Key2Act?

Our Signature solutions deliver crucial insights into the real-time data that companies in the field service and construction sectors need for effective decision-making and maintaining profitability. Signature enables organizations to efficiently oversee service operations, reduce costs, and increase revenue. With MobileTech, technicians are provided with dependable technology that enhances their productivity and allows them to deliver exceptional customer service. They can efficiently manage service requests and job schedules, ensuring they access the required information on their initial attempt. The launch of Schedule simplifies the oversight of work assignments, enabling dispatchers and resource coordinators to easily view, organize, and arrange appointments and tasks. By reducing repetitive tasks, Schedule not only conserves valuable time in data management but also improves communication, resulting in a better experience for customers. Additionally, this cohesive approach promotes a smoother workflow, ultimately leading to increased operational success and higher customer satisfaction. Overall, the integration of these solutions empowers businesses to thrive in a competitive landscape.

What is FormsPro?

FormsPro empowers organizations to create smart, mobile forms that enhance communication at every level. It facilitates the transfer of information between field teams, technicians, and clients, ensuring a smooth connection with your business systems. By providing technicians with guided forms designed for various operational scenarios, you can significantly improve efficiency. Make the switch from traditional paper forms and static PDFs by easily uploading images and documents to develop mobile forms. Promote a culture of safety by utilizing forms that require reviews, signatures, and photographic documentation. Our platform seamlessly integrates with your pre-existing business software, enabling you to deliver exceptional customer service. Collect vital data and automatically produce detailed reports to comply with regulations and safety standards, leading to substantial cost reductions. Utilizing FormsPro not only boosts your team's productivity but also enhances the overall quality of service, allowing your organization to stay competitive in a rapidly changing landscape. With this tool, you can transform the way your business operates and interacts with clients, driving innovation and growth.

Media

Media

Integrations Supported

DocLink
DynamicPoint Portals
EasyAP365
EasyEXP365
Quadra

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$15 per user, per year
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

KEY2ACT

Date Founded

1995

Company Location

United States

Company Website

www.key2act.com

Company Facts

Organization Name

OmniByte

Date Founded

2015

Company Location

United States

Company Website

omnibyte.com

Categories and Features

Building Maintenance

Commercial Properties
Customer Database
Dispatch Management
Job Costing
Job Management
Maintenance Scheduling
Routing
Scheduling
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Maintenance Tracking
Preventive Maintenance
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Multi-Location
Payment Processing
Real-time Scheduling
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Dispatch Management
Electronic Signature
Mobile Access
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Dispatch Management
Job Management
Mobile Access
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Appointment Management
Dispatch Management
Report Templates

Safety Management

Audit Management
Incident Management
OSHA Recordkeeping

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