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What is KeyMetric Campaign Analytics?

To enhance the effectiveness of your offline advertisements, consider using unique phone numbers or adopting our AI-powered Dynamic Number Insertion feature on your website, which connects each incoming call to the precise ad source, campaign, and keyword that generated it. This innovation enables you to swiftly identify which marketing strategies are driving customer engagement. Each phone call can be recorded, evaluated, and organized with ease. By leveraging AI-based voice recognition across various languages and obtaining comprehensive call transcripts, you can effortlessly analyze and evaluate every interaction. This meticulous examination uncovers fresh opportunities, deepens your understanding of your customers, and addresses any sales weaknesses. Additionally, you can track every call-to-action and conversion on your website, offering valuable insights into when, how, and where customers engage with your online presence. The setup process is quicker, the interface more user-friendly, and the conversion data far exceeds the capabilities of Google Analytics. Whether you are a solo entrepreneur managing your advertisements, part of a larger marketing team, or an agency serving multiple clients, integrating KeyMetric into your workflow will certainly be a pivotal decision for your business growth. Start transforming the way you monitor and refine your marketing approach today, and witness the significant impact it can have on your overall results.

What is CallTrackingMetrics?

CallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.

Media

Media

Integrations Supported

Acquisio
Adobe Marketo Engage
AgencyAnalytics
AgencyPlatform
Axis LMS
CA Flowdock
CAKE
DenGro
Drift
Google Ads
Liine
Marin Software
Optimizely One
Salesforce
Snapchat
Stackreaction
Stripe
Sunwave
Zendesk

Integrations Supported

Acquisio
Adobe Marketo Engage
AgencyAnalytics
AgencyPlatform
Axis LMS
CA Flowdock
CAKE
DenGro
Drift
Google Ads
Liine
Marin Software
Optimizely One
Salesforce
Snapchat
Stackreaction
Stripe
Sunwave
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99 per month
Free Trial Offered?
Free Version

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KeyMetric

Date Founded

2007

Company Location

United States

Company Website

www.keymetric.net

Company Facts

Organization Name

CallTrackingMetrics

Date Founded

2012

Company Location

United States

Company Website

www.calltrackingmetrics.com

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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