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What is Kinetiq?

Kinetiq provides energy companies with crucial resources to succeed in a rapidly changing industry. Our proven customer management systems enable retailers to develop and manage unique, competitive combinations of pricing, products, and services specifically designed for the important commercial and industrial sectors. Moreover, our data management and analytics services offer significant advantages for both energy companies and their customers. Currently, there is a worldwide trend towards the deregulation of the energy industry, with numerous developed countries exploring various strategies to address supply capacities that either meet or exceed demand. Some nations have already begun implementing structured plans aimed at achieving complete deregulation of their energy markets, while others are still in the preparatory stages. The impacts of these changes in the energy sector are substantial and widespread, requiring retailers in deregulated markets to provide more sophisticated and flexible energy solutions to remain competitive. As the energy sector evolves, the demand for innovation and agility will continue to grow, pushing companies to adapt to new market realities. In this environment, those who embrace change and foster creativity will likely emerge as the leaders of tomorrow.

What is CES BLUE?

CES BLUE is a SaaS back-office operations platform developed for retail energy suppliers and other energy companies that manage complex customer, transaction, and billing workflows. The platform combines electronic data interchange management, customer data management, billing, accounts receivable, reporting, and analytics in a single hosted system. Its EDI functionality automates processes such as customer enrollment, usage transactions, billing exchanges, and other market communications. When transaction errors occur, the platform can capture them and route them into work queues so users can investigate and correct issues. CES BLUE includes a configurable billing engine designed to support a wide range of products and demanding customer billing requirements. The billing environment can connect with wholesale energy market databases and ISO settlement reporting systems to support integrated market and financial operations. Business intelligence dashboards and analytics tools give energy retailers access to operational data, performance metrics, and reporting without requiring a separate analytics platform. The system is built on web-hosted technology and supports API and database integrations with existing systems across the organization. Its AI chatbot is trained on product documentation and user guides, giving users a built-in resource for answering platform questions and learning system functionality. CES BLUE also allows organizations to customize the user interface and integrations to better fit their internal processes and technology environment. The platform is designed for energy retailers that want to modernize transaction processing, billing, data management, and reporting while retaining access to specialized support from energy industry experts.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kinetiq

Date Founded

1999

Company Location

New Zealand

Company Website

www.kinetiq.com

Company Facts

Organization Name

Customized Energy Solutions

Date Founded

1998

Company Location

United States

Company Website

www.ces-ltd.com

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Penalty / Cut-Off Processing
Rate Management

Categories and Features

EDI

Not specified

Utility Billing

Not specified

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