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What is KingsleySurveys?

Grace Hill’s KingsleySurveys offers a wide variety of survey instruments along with dependable industry benchmarks, facilitating the acquisition of actionable insights related to the views of residents, tenants, employees, and clients/investors. Such insights enable real estate companies to assess levels of satisfaction, promote lease renewals, improve employee retention, and enhance overall property performance. The platform includes resident surveys that measure general satisfaction, gauge opinions on property features, and evaluate experiences with management, leasing, and maintenance. Tenant surveys are aimed at collecting feedback on space needs, sustainability initiatives, and service assessments. Moreover, employee engagement surveys are offered in diverse formats such as annual, pulse, and ad hoc to provide a profound understanding of employee satisfaction and retention challenges. Surveys targeting clients and investors focus on evaluating perceptions, performance metrics, and gathering competitive insights. Additionally, the Kingsley Index serves as a powerful benchmarking tool, enabling organizations to compare their survey outcomes with those of their industry counterparts, while pinpointing areas that require enhancement. This all-encompassing methodology guarantees that organizations stay competitive and adept at addressing the needs of all involved stakeholders, ultimately leading to improved operational effectiveness and stakeholder satisfaction.

What is Clientshare?

Clientshare's built the world's leading Business Reviews platform, Pulse, to help businesses manage their entire Business Review and customer feedback processes. They're able to measure client satisfaction through CSAT and NPS scores. as well as written feedback comments, and master retention and growth by effectively identifying churn risks and growth opportunities across your portfolio. We work with large enterprise businesses across the Logistics, Facilities Management, Process Outsourcing and Manufacturing industries to give them what they need to create, deliver, measure and effectively act on reviews and feedback. If you're a Clientshare Pulse user, please leave a review below and share your thoughts!

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Available on request

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Grace Hill

Date Founded

1998

Company Location

United States

Company Website

gracehill.com/solutions/satisfaction-surveys/

Company Facts

Organization Name

Clientshare

Date Founded

2016

Company Location

United Kingdom

Company Website

www.myclientshare.com

Categories and Features

Real Estate

Not specified

Categories and Features

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