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What is KingsleySurveys?

Grace Hill’s KingsleySurveys offers a wide variety of survey instruments along with dependable industry benchmarks, facilitating the acquisition of actionable insights related to the views of residents, tenants, employees, and clients/investors. Such insights enable real estate companies to assess levels of satisfaction, promote lease renewals, improve employee retention, and enhance overall property performance. The platform includes resident surveys that measure general satisfaction, gauge opinions on property features, and evaluate experiences with management, leasing, and maintenance. Tenant surveys are aimed at collecting feedback on space needs, sustainability initiatives, and service assessments. Moreover, employee engagement surveys are offered in diverse formats such as annual, pulse, and ad hoc to provide a profound understanding of employee satisfaction and retention challenges. Surveys targeting clients and investors focus on evaluating perceptions, performance metrics, and gathering competitive insights. Additionally, the Kingsley Index serves as a powerful benchmarking tool, enabling organizations to compare their survey outcomes with those of their industry counterparts, while pinpointing areas that require enhancement. This all-encompassing methodology guarantees that organizations stay competitive and adept at addressing the needs of all involved stakeholders, ultimately leading to improved operational effectiveness and stakeholder satisfaction.

What is Custom Insight?

As you prepare to launch an employee engagement survey, it is crucial to consider the various themes highlighted in the examples below. The sample questions provided mirror those typically found in the Focal ORG engagement survey, illustrating the importance of covering a wide range of topics. A well-constructed employee engagement survey generally features approximately 50 to 60 rating items, typically employing a 5-point scale, in addition to a number of open-ended questions that allow employees to share their thoughts, experiences, and suggestions. In contrast, shorter surveys with fewer than 20 questions may fall short in identifying specific issues within the organization. Although these concise surveys can efficiently measure overall employee satisfaction and engagement, they often leave organizations with lingering questions and limited clarity regarding the elements that drive engagement or disengagement among employees. Consequently, dedicating resources and effort to developing a comprehensive survey can provide more meaningful and actionable insights for organizational improvement, ultimately fostering a more engaged workforce. The insights gathered can lead to targeted strategies that enhance employee morale and productivity.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2900
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Grace Hill

Date Founded

1998

Company Location

United States

Company Website

gracehill.com/solutions/satisfaction-surveys/

Company Facts

Organization Name

Custom Insight

Date Founded

1998

Company Location

United States

Company Website

www.custominsight.com

Categories and Features

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

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