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What is KingsleySurveys?

Grace Hill’s KingsleySurveys offers a wide variety of survey instruments along with dependable industry benchmarks, facilitating the acquisition of actionable insights related to the views of residents, tenants, employees, and clients/investors. Such insights enable real estate companies to assess levels of satisfaction, promote lease renewals, improve employee retention, and enhance overall property performance. The platform includes resident surveys that measure general satisfaction, gauge opinions on property features, and evaluate experiences with management, leasing, and maintenance. Tenant surveys are aimed at collecting feedback on space needs, sustainability initiatives, and service assessments. Moreover, employee engagement surveys are offered in diverse formats such as annual, pulse, and ad hoc to provide a profound understanding of employee satisfaction and retention challenges. Surveys targeting clients and investors focus on evaluating perceptions, performance metrics, and gathering competitive insights. Additionally, the Kingsley Index serves as a powerful benchmarking tool, enabling organizations to compare their survey outcomes with those of their industry counterparts, while pinpointing areas that require enhancement. This all-encompassing methodology guarantees that organizations stay competitive and adept at addressing the needs of all involved stakeholders, ultimately leading to improved operational effectiveness and stakeholder satisfaction.

What is FellaFeeds?

Create a customized feedback application that efficiently collects insights and surveys from customers, patients, and employees alike. Choose from a selection of optimal feedback forms and templates that are readily accessible. This application is designed to work flawlessly on both Android and iOS devices. FellaFeeds distinguishes itself as a highly adaptable feedback tool that can operate across various devices, allowing users to gather feedback through Kiosks, iPhones, iPads, Android tablets, and smartphones. It also supports feedback collection via online survey links and embedded surveys while aiding in the creation of Email and SMS surveys that can be sent out through APIs. In addition, FellaFeeds enables users to share surveys that include the Net Promoter Score (NPS) question, allowing for immediate visibility of updated NPS scores on their dashboard, accompanied by detailed reports on NPS and Customer Satisfaction Scores (CSAT). The CSAT serves as a straightforward yet effective method for assessing customer satisfaction after their interactions with a business or service, offering valuable insights. Moreover, FellaFeeds offers fully customizable surveys that support various formats, including Matrix, Emoticons, Sliders, and others, making it an excellent option for organizations aiming to improve their feedback collection strategies. By leveraging these advanced capabilities, businesses can obtain a deeper understanding of their performance and identify specific areas for enhancement, ultimately driving growth and satisfaction. This comprehensive approach to feedback collection not only streamlines processes but also empowers organizations to make informed decisions based on real-time data.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Grace Hill

Date Founded

1998

Company Location

United States

Company Website

gracehill.com/solutions/satisfaction-surveys/

Company Facts

Organization Name

FellaFeeds

Date Founded

2018

Company Location

India

Company Website

fellafeeds.com

Categories and Features

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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