Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • rezStream Cloud PMS Reviews & Ratings
    4.7 out of 5 stars 126 Ratings
    Company Website for rezStream Cloud PMS
  • Hostaway Reviews & Ratings
    4.8 out of 5 stars 2,110 Ratings
    Company Website for Hostaway
  • Smoobu Reviews & Ratings
    4.4 out of 5 stars 209 Ratings
    Company Website for Smoobu
  • SiteMinder Reviews & Ratings
    4.6 out of 5 stars 700 Ratings
    Company Website for SiteMinder
  • Retreat Guru Reviews & Ratings
    4.7 out of 5 stars 134 Ratings
    Company Website for Retreat Guru
  • Bookinglayer Reviews & Ratings
    4.8 out of 5 stars 152 Ratings
    Company Website for Bookinglayer
  • Silverware Reviews & Ratings
    4.3 out of 5 stars 12 Ratings
    Company Website for Silverware
  • Bokun Reviews & Ratings
    4.5 out of 5 stars 804 Ratings
    Company Website for Bokun
  • Park With Us Reviews & Ratings
    4.9 out of 5 stars 35 Ratings
    Company Website for Park With Us
  • Arryved Reviews & Ratings
    4.7 out of 5 stars 46 Ratings
    Company Website for Arryved

What is Kipsu?

Kipsu serves more than 2,700 hotels, management organizations, and brands by delivering a streamlined and intuitive messaging platform that improves interaction between guests and hotel staff. With a centralized inbox that is accessible from any device, team members can efficiently assign, prioritize, and respond to guest inquiries. Research shows that many guests find chatbots unsatisfactory, which is why Kipsu focuses on promoting authentic human interactions instead of relying solely on automated messaging, thereby avoiding the common issues that can arise from such technology. By prioritizing service professionals in the guest experience, Kipsu greatly enhances the quality of service offered. The digital messaging service encourages guests to express their concerns related to their stay while providing a simple way to communicate before, during, and after their visit. Moreover, Kipsu optimizes front desk workflows by channeling communications and requests through messaging, allowing staff to handle and prioritize guest needs more effectively. This forward-thinking strategy ensures that guests feel recognized and appreciated throughout their entire experience at the hotel, significantly elevating their overall satisfaction. Ultimately, Kipsu's dedication to fostering meaningful connections contributes to a more personalized and memorable stay for every guest.

What is HotelSmarters?

HotelSmarters is a cutting-edge middleware solution designed specifically for the hospitality sector, transforming in-room televisions and guest mobile devices into interactive platforms that enhance the guest experience. This innovative system enables hotels to deliver welcome messages in various languages, promote additional services like spa treatments and dining options directly through the television, and streamline ecommerce transactions for guest purchases. Furthermore, it integrates smoothly with property management systems, allowing for the display of billing information and the status of services while providing essential features such as self check-in/out, mobile key access, and digital signage. By gathering valuable analytics on guest interactions, the platform aims to improve hotel operations and boost revenue. Additionally, HotelSmarters merges personalized guest engagement with flexible remote service ordering, integrated payment solutions, and efficient content delivery, which collectively work to enhance guest satisfaction and increase the property’s profitability. Thus, it not only elevates the overall guest experience but also optimizes hotel management workflows, creating a more efficient operational environment. This comprehensive approach ensures that both guests and hotel staff benefit from a seamless interaction.

Media

Media

Integrations Supported

OpenKey

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$3.99 per room
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Kipsu

Date Founded

2010

Company Location

United States

Company Website

kipsu.com/hospitality/

Company Facts

Organization Name

HotelSmarters

Date Founded

2023

Company Location

United States

Company Website

hotelsmarters.com

Categories and Features

Guest Messaging

Not specified

Categories and Features

Guest Messaging

Not specified

Hotel Management

Not specified

Popular Alternatives

SABA Chatbot Reviews & Ratings

SABA Chatbot

SABA Hospitality

Popular Alternatives