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What is Klara?

Klara presents an all-encompassing platform that seamlessly merges secure messaging, remote monitoring, and video consultations to improve communication between patients and healthcare providers. This powerful system unifies various patient workflows into a single, streamlined interface, automating key interactions and optimizing appointment processes, which collectively contribute to an exceptional patient experience. By facilitating remote connections through secure messaging and video calls, Klara ensures that patients do not need to log in, check emails, or download applications, thus providing a simple and efficient environment. Both new and returning patients can easily reach out to staff directly via the website, which promotes higher appointment bookings and fosters ongoing patient engagement at any time. Moreover, the platform allows for the digitization of forms, enabling patients to fill them out on their personal devices while receiving timely text notifications for prompt signing. In addition, messages are organized into shared inboxes, permitting multiple team members to efficiently handle inquiries and manage their specific responsibilities, which significantly enhances collaboration among staff and elevates the quality of patient care. With its innovative features, Klara not only simplifies communication but also empowers healthcare teams to focus more on patient needs and improve service delivery.

What is DocEngage?

DocEngage employs sophisticated encryption methods such as SSL and HTTPS, operates from highly secure data centers worldwide, and complies with strict standards like ISO 27001, ISO 27017, and ISO 27018. The platform features role-based access control to protect against unauthorized access to sensitive patient information and system capabilities. It ensures the safety of health information both during transmission and while stored on a variety of devices, including mobile phones. Being HIPAA compliant, DocEngage offers secure access to patient records and implements strong protocols for information sharing, auditing, and overall security. Patients have the flexibility to access their information at any time and from any location via the specialized patient app, which facilitates tasks such as document uploads, appointment requests, and self-assessment form completions. Furthermore, healthcare providers benefit from efficiently managing their demanding schedules and easily accessing patient and lead details through the intuitive DocEngage Medical Apps. This careful blend of security and ease of access creates a holistic solution tailored for both patients and healthcare professionals, reinforcing the trust and reliability essential in healthcare communications.

Media

Media

Integrations Supported

Care Director
DrChrono
EpicCare EMR
ModMed
NextGen Healthcare EHR
Nextech
Oracle Health Ambulatory EHR
Practice Fusion
athenaClinicals

Integrations Supported

Care Director
DrChrono
EpicCare EMR
ModMed
NextGen Healthcare EHR
Nextech
Oracle Health Ambulatory EHR
Practice Fusion
athenaClinicals

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$50 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Klara Technologies

Date Founded

2013

Company Location

United States

Company Website

www.klara.com

Company Facts

Organization Name

DocEngage

Company Location

India

Company Website

www.docengage.in

Categories and Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Categories and Features

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

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