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What is Knidal?

Knidal is a groundbreaking no-code platform designed to help businesses and creators effortlessly develop AI-ready knowledge applications. It facilitates the distribution of multimedia content—such as text, images, and videos—through various digital channels, guaranteeing that users can access information seamlessly, whether they are on land, in the air, or at sea. With a strong emphasis on the consistent and reliable sharing of knowledge, Knidal proves to be a flexible solution for any organization. The platform features instant search capabilities, an intuitive drag-and-drop content management system, offline functionality, and API integrations, all of which enable the creation of customized applications without the need for coding expertise. Furthermore, Knidal offers robust access control options, empowering users to publish content that can be tailored for either private or public audiences. Additionally, it allows for the integration of organizational knowledge into AI systems through precise, API-driven knowledge graphs. By leveraging Knidal, organizations can equip their teams or clients with state-of-the-art knowledge applications that significantly enhance how information is accessed and shared. Start your journey with Knidal today to transform your knowledge management practices and elevate your organizational efficiency! Experience the difference and see how easy it is to harness the power of AI-ready applications.

What is InstantKB.NET?

InstantKB is a powerful and intuitive help desk solution designed to support busy organizations in improving, organizing, and delivering exceptional customer service. It allows businesses to provide remarkable service quickly and easily across multiple support channels. By aggregating all incoming requests from email, websites, live chat, phone calls, Facebook, and Twitter, InstantKB presents a cohesive overview of support inquiries, enabling agents to respond to customers efficiently. As new support tickets are generated by customers, the system proactively suggests pertinent answers from your knowledge base, effectively reducing the volume of incoming questions. Additionally, customers can easily find solutions by searching through all available articles, file attachments, and comments in the knowledge base. We work hand in hand with each client to tailor InstantKB to ensure it aligns seamlessly with your existing website or brand identity. After acquiring either an on-premise or cloud license for InstantKB, we will initiate a conversation to explore how we can help you enhance your design for optimal integration. This customized methodology guarantees that your customer support experience is not only effective but also uniquely suited to your organization’s needs. Ultimately, our goal is to elevate your customer support service and foster satisfaction among your clientele.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$25000 per module per year
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knidal

Date Founded

2024

Company Location

United States

Company Website

www.knidal.com

Company Facts

Organization Name

InstantASP

Company Location

United Kingdom

Company Website

www.instantasp.co.uk

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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