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What is Knovvu Speech Recognition?

Enhance customer workflows, evaluate agent performance fairly, and ensure that your operations achieve maximum efficiency. In the modern interconnected landscape, users are interacting with their daily smart gadgets in increasingly innovative manners. As the prevalence of connected devices expands, many of these appliances, which typically lack screens, are embracing voice as a natural and intuitive means of interaction. This shift is primarily driven by advancements in speech recognition technology, which is revolutionizing the way people engage with their devices. With Knovvu Speech Recognition from Sestek, machines and applications can accurately understand spoken commands, enabling users to interact verbally rather than depending on physical buttons or keyboards. Our automatic speech recognition software offers versatility and broad applicability. Many businesses are leveraging this technology to develop user-friendly self-service solutions that significantly improve user experience and satisfaction. This progress not only streamlines interactions but also empowers users by offering a more immersive and interactive way to communicate with their devices, ultimately leading to greater overall engagement.

What is Hecttor?

Hecttor revolutionizes call center operations by providing real-time speech speed adjustments, helping agents better understand fast-speaking customers without delays. This tool improves agent efficiency by reducing misunderstandings and the need for repetition, which leads to faster response times and increased first-call resolution rates. By focusing on resolving customer issues quickly, Hecttor helps improve call durations, customer satisfaction (CSAT), and overall service quality. With secure, on-device processing and simple integration, Hecttor is a game-changer for businesses aiming to enhance customer interactions and streamline operations.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sestek

Date Founded

2000

Company Location

Turkey

Company Website

www.sestek.com/speech-recognition-knovvu

Company Facts

Organization Name

Hecttor

Date Founded

2024

Company Location

United States

Company Website

hecttor.ai/

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

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