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What is Know Your Customer?

Know Your Customer provides award-winning solutions that empower both new and established businesses to create a completely secure and fully digital onboarding experience for both individual and corporate clients. Their platform centralizes the KYC and AML processes, making it user-friendly for compliance teams. This allows for rapid and efficient completion of all necessary checks on customers, whether individuals or corporations, through Know Your Customer's intuitive interface. Additionally, the platform features a diverse array of customer-facing tools, including APIs and applications for iOS and Android, as well as a web portal, significantly decreasing manual tasks by up to 85%. This streamlined approach not only enhances efficiency but also ensures that businesses remain compliant with regulatory standards while offering a superior customer experience.

What is Citadel365?

Citadel365 is AML software built to support the complete compliance lifecycle through one integrated platform. The platform brings customer onboarding, customer identification, name screening, risk assessment, case management, transaction monitoring, reporting, and workflow automation into a centralized compliance environment. Citadel365 helps organizations move away from manual evidence collection, repetitive data entry, disconnected checklists, and fragmented compliance records. Its customer onboarding software helps teams begin verification faster while maintaining a clear audit trail throughout the process. The self-KYC functionality allows customers to upload their own details and documents, reducing back-and-forth during onboarding. Citadel365’s name screening software helps compliance teams check customers against sanctions lists, PEP databases, adverse media, and global watchlists through KYC6 integration. Its customer risk assessment software supports customizable risk scores, weightages, thresholds, and dual risk calculations so businesses can align risk controls with their policies and risk appetite. The case management module provides a centralized place to create cases, track activities, review alerts, and manage higher-risk customers. Transaction monitoring helps identify suspicious patterns that may indicate money laundering or terrorist financing risk. Citadel365 also supports role-based process segregation, maker-checker controls, one-click downloadable reports, automated compliance records, lower false positives, and enterprise-grade data security. By combining AML onboarding, KYC, sanctions screening, PEP screening, adverse media checks, risk assessment, case management, transaction monitoring, reporting, and automation, Citadel365 helps regulated businesses simplify compliance while maintaining stronger control.

Media

Media

Integrations Supported

DataProvider.com
Senkrondata

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$1/credit (minimum 500 credits
Citadel365 offers flexible AML compliance software pricing starting at $1 per credit with a minimum purchase of 500 credits. Growth plans start at $4 per credit with a minimum of 250 credits, while Business plans start at $6 per credit with a minimum of 250 credits. Enterprise pricing is available on request. All plans are billed annually.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Know Your Customer

Date Founded

2015

Company Location

Hong Kong

Company Website

knowyourcustomer.com

Company Facts

Organization Name

Citadel365

Date Founded

2024

Company Location

United Arab Emirates

Company Website

citadel365.com

Categories and Features

AML

Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
Watch List

KYC

Not specified

Categories and Features

AML

Case Management
Compliance Reporting
Identity Verification
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List

KYC

Not specified

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