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What is Know Your Team?

Create an atmosphere that emphasizes continuous feedback and growth through Performance Feedback, which serves as a modern substitute for conventional performance evaluations. Traditional reviews, meant for critiquing literature, films, and culinary experiences, should not be applied to assessing individuals. The concept of "performance reviews" has always appeared odd—often too detached, excessively lengthy, reliant on isolated events, unnecessarily complex, and primarily focused on evaluating individuals rather than fostering and uplifting your team. You desire a better method. We have designed a framework and tool that promotes a culture of open feedback within your team, enabling them to reach their highest potential. The key to effective teamwork and performance lies in encouraging constructive and supportive communication. When a colleague can openly and thoughtfully suggest improvements, genuine performance enhancement takes place. Engaging in meaningful dialogues results in outstanding team achievements, nurturing a vibrant workplace culture. By committing to ongoing development, your team will be equipped to adapt and thrive in a constantly changing landscape, ensuring that everyone grows together and contributes to collective success.

What is Kindly?

The Kindly chatbot harnesses the latest innovations in machine learning and language processing to efficiently respond to customer inquiries. This technology opens the door to artificial intelligence for a wider audience. With the live chat feature of Kindly, customer service agents can handle more intricate questions while providing outstanding support. Moreover, Kindly offers analytical tools that deliver in-depth insights into your business operations, including both historical analytics and real-time data. You can monitor various metrics, from website traffic to the effectiveness of your chatbot’s interactions. Additionally, we offer guidance on recognizing the best chances for automation. Kindly can be seamlessly integrated with your preferred chatbot platform, CRM systems, or other applications through our API. You can also evaluate the performance of your digital assistant and identify specific conversations that may require improvement for enhanced user engagement. This comprehensive strategy guarantees that your customer service continually evolves and adapts to fulfill client requirements efficiently. Ultimately, your organization will benefit from a more responsive and intelligent customer support system.

Media

Media

Integrations Supported

ComAround Knowledge
Facebook Messenger
Freshchat
GIPHY
Google
HubSpot Marketing Hub
Lipscore
LiveChat
Mailchimp
Microsoft Teams
Puzzel
SendGrid
Slack
Workplace from Meta
Zendesk

Integrations Supported

ComAround Knowledge
Facebook Messenger
Freshchat
GIPHY
Google
HubSpot Marketing Hub
Lipscore
LiveChat
Mailchimp
Microsoft Teams
Puzzel
SendGrid
Slack
Workplace from Meta
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$100 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Know Your Company

Company Location

United States

Company Website

knowyourteam.com

Company Facts

Organization Name

Kindly

Date Founded

2016

Company Location

Norway

Company Website

www.kindly.ai/en/

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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