Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • rezStream Cloud PMS Reviews & Ratings
    126 Ratings
    Company Website
  • SiteMinder Reviews & Ratings
    257 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    2,011 Ratings
    Company Website
  • Smoobu Reviews & Ratings
    207 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    133 Ratings
    Company Website
  • Lodgify Reviews & Ratings
    5,143 Ratings
    Company Website
  • Silverware Reviews & Ratings
    12 Ratings
    Company Website
  • Bokun Reviews & Ratings
    765 Ratings
    Company Website
  • VisitUs Reception Reviews & Ratings
    83 Ratings
    Company Website
  • Park With Us Reviews & Ratings
    35 Ratings
    Company Website

What is Knowcross?

In an era where online guest reviews hold significant sway, managing service quality plays a crucial role in determining your business's success and profitability. Knowcross offers indispensable tools to facilitate this critical task. By enhancing operational efficiency, you can raise the bar for guest service and cultivate deeper loyalty among patrons. With Knowcross, your hotel staff can tap into valuable guest insights, allowing you to anticipate needs, react effectively, and consistently surpass expectations. Furthermore, utilizing these insights helps you craft unforgettable experiences that leave a lasting impression on guests long after they depart. Ultimately, this proactive approach not only improves service but also drives repeat business and positive referrals.

What is Kipsu?

Kipsu serves more than 2,700 hotels, management organizations, and brands by delivering a streamlined and intuitive messaging platform that improves interaction between guests and hotel staff. With a centralized inbox that is accessible from any device, team members can efficiently assign, prioritize, and respond to guest inquiries. Research shows that many guests find chatbots unsatisfactory, which is why Kipsu focuses on promoting authentic human interactions instead of relying solely on automated messaging, thereby avoiding the common issues that can arise from such technology. By prioritizing service professionals in the guest experience, Kipsu greatly enhances the quality of service offered. The digital messaging service encourages guests to express their concerns related to their stay while providing a simple way to communicate before, during, and after their visit. Moreover, Kipsu optimizes front desk workflows by channeling communications and requests through messaging, allowing staff to handle and prioritize guest needs more effectively. This forward-thinking strategy ensures that guests feel recognized and appreciated throughout their entire experience at the hotel, significantly elevating their overall satisfaction. Ultimately, Kipsu's dedication to fostering meaningful connections contributes to a more personalized and memorable stay for every guest.

Media

Media

Integrations Supported

Akia
Glowing
INTELITY
IRIS Guest
MVI
OpenKey
React Mobile
SABA Chatbot
SABA F&B Ordering
SABA Host

Integrations Supported

Akia
Glowing
INTELITY
IRIS Guest
MVI
OpenKey
React Mobile
SABA Chatbot
SABA F&B Ordering
SABA Host

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knowcross

Date Founded

2002

Company Location

United Kingdom

Company Website

knowcross.com

Company Facts

Organization Name

Kipsu

Date Founded

2010

Company Location

United States

Company Website

kipsu.com/hospitality/

Categories and Features

Categories and Features

Popular Alternatives

Tourismart Reviews & Ratings

Tourismart

SimpleApps

Popular Alternatives

SABA Chatbot Reviews & Ratings

SABA Chatbot

SABA Hospitality