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What is Knowlarity?

AI-driven Cloud Telephony Solutions offer profound insights and enable streamlined communication, facilitating online operations and efficient management of high call volumes. By utilizing Automated Outbound Solutions, organizations can effectively connect with students and their parents, allowing for valuable data collection through simple missed calls for surveys. These automated systems are also instrumental in reaching out to customers, while hosted call center solutions and IVR systems enhance verification processes, leading to reduced cancellations and lower operational costs. With our hosted call center services, patients can receive continuous support around the clock, ensuring their needs are met at all times. The integration of IVR and ASR not only saves customers time but also expedites their connection to the appropriate personnel, a crucial factor in emergency scenarios. Regular updates further enhance customer experience, while Smart IVR facilitates the gathering of customer information and efficient management of high call volumes. Overall, our automated outbound solutions are designed to keep customers informed with important updates, ensuring effective communication at all levels.

What is Arbeit Dialer?

Start increasing the volume of your outbound calls within a shorter timeframe to regain control over your team's productivity. Eliminate downtime and significantly enhance your connection rates, potentially doubling them in the process. The feature that allows you to configure imports just once and store the layout for future use dramatically reduces wasted time and effort on repetitive tasks. Customized messaging options and features like dynamic caller ID give you the flexibility to engage with your contacts in the most effective manner possible. Initiating your journey with Arbeit Dialer is a simple endeavor that guarantees minimal disruption during and after the quick setup phase. You have the ability to listen to live or recorded calls, which not only assists in training and developing agents but also ensures adherence to compliance standards, all while boosting revenue through connection rates that can rise by as much as 60%. Our committed in-house support team is dedicated to making your experience with Arbeit Dialer efficient and nearly risk-free. We manage all setup processes at no additional cost and with little downtime, and there is no long-term commitment required, making it a compelling choice for businesses eager to improve their outbound calling strategies. Thanks to this hassle-free onboarding experience, you can swiftly start capitalizing on the advantages of increased productivity and enhanced connection rates, ultimately leading to greater overall success for your team.

Media

Media

Integrations Supported

Armour365
Aura365
Automate365
CentraHub CRM
Chakra Sales CRM
Focus X
HubSpot CRM
HubSpot Customer Platform
Kylas
LeadSquared
LifeLinkr
OneHash CRM
Picky Assist
Salesforce
Vtiger CRM
Zapier
Zendesk
Zoho CRM
Zoho Desk
Zoho One

Integrations Supported

Armour365
Aura365
Automate365
CentraHub CRM
Chakra Sales CRM
Focus X
HubSpot CRM
HubSpot Customer Platform
Kylas
LeadSquared
LifeLinkr
OneHash CRM
Picky Assist
Salesforce
Vtiger CRM
Zapier
Zendesk
Zoho CRM
Zoho Desk
Zoho One

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knowlarity Communications Pvt. Ltd.

Date Founded

2009

Company Location

India

Company Website

knowlarity.com

Company Facts

Organization Name

Arbeit Software

Date Founded

2013

Company Location

United States

Company Website

www.arbeitsoftware.com/autodialer-solutions/

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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